Medical Lab Tech (Current Employee), Chantilly, VA – May 3, 2014
Pros: strong friendships formed
A typical day at work is to verify all reagents and QC materials are up to standard and according to SOP and QA assurance policies. Also, the tests and releasing the results are performed according to QA policies and standards, making sure the right results are released for the physician to analyze. I have learned a lot working at my present job, but – more... the main and most important concept I have learned is that no matter how small a task is at the lab, it has a great impact on the patients as well as the integrity of the company and employees. My colleagues are like family not only due to the time spent working side by side with them, but also, they are always present to collaborate with any issues or difficulties we might encounter. – less
Team Lead (Former Employee), Auburn hills, MI – May 28, 2014
Very Long hours...You can not leave until the work is done. This is a very informative job. You learn about any medical test ever created which in turns help you take care of your own health and those of your family.
Specimen Technician (Former Employee), Horsham, PA – May 27, 2014
Cons: you were not treated like a person, just a number.
Over works and in an environment where your immediate supervisor would walk past you and not acknowledge you. They are all about productivity and want you to push things through rather then doing it the right way. Mistakes are made that way and if you were not producing as much as they wanted you to, you could lose your job.
Out Patient Phlebotomist (Former Employee), Sacramento, CA – May 24, 2014
I was in my element, here. We had the opportunity to practice good customer service to patients in the community. It was at Quest, that I learned most of my customer service tactics, I got to practice with demanding and sometimes mean patients, but I had to tell myself to look at the unknown. They may have just been given a terminal diagnosis, or they're – more... just not feeling well don't take it personally. My co-workers, even though I floated to different sites, were always fairly easy to get along with. I'm laid back, so not a lot gets to me. The hardest part of my job, is the above stated difficult or some times mean patients, but I put my plan into work, it's all about my attitude. – less
Experienced working in 3 departments in 6 yrs overall
Phlebotomy Service Rep I (Former Employee), Jacksonville, FL – May 21, 2014
Pros: experienced different departments
Cons: psc are very short staffed which leads to extended wait times and upset patients
My last position as a phlebotomist with the company was very disappointing after having experienced such positivity throughout other departments. I would not recommend being a phleb with Quest, however I would recommend other departments within the company.
Pros: free lunches from jason's deli, no fire breathing bosses
Cons: little or slow advancement, little hours
I cannot say enough about this company. I have been there almost a year and they are one of the best companies that I have ever worked for. Although-no one ever leaves so there is little advancement-or it is very slow paced because of that. Overall-job satisfaction is high.
Phlebotomist (Former Employee), Sacramento, CA – May 15, 2014
Very busy fast paced job, I learned the importance of being compassionate and patient and yet aware of time, getting things done in a timely but efficient manner. There were 4 of us in the lab and our supervisor would stop in on some days but mostly we were on our own, I had wonderful co workers we were all team players, the hardest part of the job – more... was probably the time restraints because it was such a busy lab, The best part of my Job was my co workers, it really helps to work with people who are always trying to do their best and of course the patients it really helps when you do your job right that they just love and adore you. – less
Supervisor, National Support Center (Current Employee), Lenexa KS – May 13, 2014
Pros: always growing.
Cons: internal company communication.
A respectable company with respectable employees. You either love the company or hate it. My department had very little turnover with many co-workers employed 10+ years. There are many job functions and opportunity for movement throughout the company. Quest takes pride in a healthy workplace and is involved in the community.