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Quest Diagnostics
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1,271 reviews

Quest Diagnostics Employee Reviews

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Just an overall awesome place to work.
Phlebotomist (Current Employee), Houston, TXMarch 25, 2015
Pros: Everything at Quest Diagnostics is Great!
Cons: No overtime! But, it's okay.
I have never been happier with an employer. I am great to my company, my company is great to me. Quest has great benefits, my superiors are always readily available. With 42,000 employees something is working in a positive manner. We are One of the best lab/research companies in the world.
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JOB
tele underwriter (Former Employee), Lee's Summit, MOMarch 25, 2015
Pros: LOCATION
Cons: EVERYTHING ELSE
TOTALY UNDERSTAND WHY THIS COMPANY IS ALWAYS HIRING THE TRAINING IS NOT UP TO PART AT ALL. TO MUCH DOWN TIME LEAVE THE CLASS NOT KNOWING WHAT YOU ARE DOING, A WASTE OF TIME.
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It was a stepping stone
Phlebotomist (Former Employee), houston txMarch 25, 2015
I would never work for Quest Diagnostics again. No team work or organization, long hours and very low pay. Poor management.
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They did a lot for their employees.
Logistics / Referral Testing Rep. II (Former Employee), Cypress, CAMarch 24, 2015
Pros: Lab week. We would get breakfast one day, lunch another, a health fair, book fair, and a gift.
Cons: Sometimes it would be busy and sometimes it would be slow.
My desk was right next to my supervisors, I was her right hand. She was the supervisor of two departments so she trained me to run Logistics/Referral Testing department while she oversaw Processing. I liked working with her we got along great. The hardest part was rewriting procedures.
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wonderful work enviroment
Phlebotomist (Current Employee), North CarolinaMarch 23, 2015
Pros: free lunches, great hours
Cons: short break
I love being in an office setting, able to get to know my patients, and environment. I was able to learn how to depend on myself, as I am the only phlebotomist in the office.
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No Training
Client Services Representative I (Current Employee), Lenexa, KSMarch 22, 2015
Cons: very restrictive enviornment with poor training
This company stresses the customer "gold standards" for support but they do not provide adequate training to sufficiently support client or patient needs. This is a "learn as you go" job. All the company cares about is how many calls you answer and it truly does not care about employees, clients or customers.
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Productive environment
Phlebotomist (Current Employee), Plainview, NYMarch 21, 2015
Pros: friendly environment
There is always a constant flow of patients, whom are taken care of promptly and with care. I've learned how to adapt to the changes with no problems. Management is helpful when needed. My co-workers and I work very well together and help each other out whenever needed. The hardest part about my job is when kids come in and they are crying, I try my best to explain the situation to them so that they know it's not as bad as it seems. The majority of the time it helps and they actually thank me in the end which makes my day. The most enjoyable part of my job is putting my patients at ease with the blood drawing procedure.
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an innovative enviorment new skills performed everyday
Client Services Care Specialist II (Current Employee), Lenexa,KansasMarch 20, 2015
Cons: for all of the responsibilities that i am required to do, the pay is not enough
Over all I enjoy my experience. I take great pride in my career,
I love everything about the medical field and Quest diagnostics has taught me more about the other side of things. My co-workers look to me for advise and also look to me because of my leadership skills and my willingness to help.
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Nice fast paced
Lab Technician III (Former Employee), Fort Worth, TXMarch 20, 2015
Work all started busy, there's was always something to learn being each patient had a different order sometimes from totally different physicians.
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productive and flexible
o Forensic Scientist (Current Employee), Norristown, PAMarch 18, 2015
Pros: hour lunches
Cons: work weekends
learn a lot although it takes a long time to be trained. management is not very involved in everyday labwork. Some employees believe they are better then others
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Productive
Specimen Processor (Former Employee), Denver, CoMarch 17, 2015
Pros: Great Pay
Cons: No time for lunch
Working at Quest was great. The pay was great and you had a lot of overtime. opportunity for advancement. It was a big company but you still were treated as an individual. I highly recommend working at quest.
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team work
Patient Billing Representative (Former Employee), Sacramento, CAMarch 17, 2015
Pros: we have good pot lucks
Cons: cant take break at a specific time as schedule
My typical day at work can be very hectic on calls but i have learned patient comes first and we are here to help the patients. Work together as a team plays a big part in our dept and the hardest part of the job is makeing patient happy when they are extremely unhappy. The most enjoybable part of the job is satisfy the patients on the first call.
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Productive great place to work
Phlebotomist (Former Employee), Columbus, GAMarch 16, 2015
A good day and I learned to work good will my co-work. Making the patient happy. It enjoyable to see how the patient are happy.
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Not the best place in the world not the worse
Enterprise Architecture Intern (Former Employee), Lyndhurst, NJMarch 16, 2015
Pros: lots of parking
Cons: healthcare hours, not a lot of perks
I had a decent internship here, but it was nothing special. The team that I worked with was pretty good, but the morale of people on other teams was very low.
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Great Part Time Employment
Route Service Representative (Current Employee), Cincinnati, OHMarch 15, 2015
Pros: great part time employment
Cons: it's difficult to live on 30-35 hrs a week at the rate of pay. benefits are good though
Although I love my job as a courier it's very difficult to live on the rate of pay and hours provided by the routes. My supervisors are great guys that are easy to talk to and answer when you're in a place of "need to know". Quest has been a fun place of employment while I've been in school. It seems to work for others as "the second pay in the home" or a second job. Full time at Quest is 30 hours, but it's not really possible to live on that 30 hr pay check.
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Productive
Laboratory Assistant (Former Employee), toa bajaMarch 15, 2015
I learn to focused in my work. To pay attention to Details, to make everything possible to look for a sample. I learn to take the temperature of all refrigerated and prepared everything to analysis a sample.
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great orientation program
Phelbotomist (Former Employee), IopMarch 13, 2015
Pros: yearly bonuses if company met goals
Cons: hard to get time off and plan for family vacations
I thoroughly enjoyed my position with this company. My outlook was always on patient care as well as other team members.
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clinical associates
CUSTOMER SERVICE REP (Current Employee), Lenexa,kansasMarch 13, 2015
Pros: customer services
Cons: compensation and benefits
clinical associate's P.A. was a great place to work I enjoyed the customers , worker's and supervisor. I love working with customers helping with testing and appointments.
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Great place to Work
Out Patient Phlebotomist (Former Employee), Whittier, CAMarch 11, 2015
As a phlebotomist my primarily responsible was to collect blood samples via capillary and venous methods making sure to use the best technique for each patient . Other duties included specimen receiving and processing including pre-analytical specimen preparation, distribution of specimens within the laboratory, and clerical functions including but not limited to computer data entry, telephone reception, and other general lab functions. Customer Service
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Great place to work
Senior Programmer Analyst (Former Employee), West Norriton, PAMarch 10, 2015
Pros: easy going non-confontmental
Cons: only programming assignments
Employees and direct reports a delight to work with.
Learned privacy laws regarding health care

Had a chance to use VB, Access for screen scraping

About Quest Diagnostics

Quest Diagnostics is testing its ability to be the world's leading clinical lab. The company performs diagnostics on some 146 – Read more

Quest Diagnostics Salaries

Phlebotomist
$15.52 per hour
$30,000 per year
Medical Technologist
$52,000 per year
Customer Service Representative
$34,000 per year
Specimen Processor
$13.00 per hour

Quest Diagnostics Photos

Happy to be here, end of the day Yesss... work is done.
In between patients