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Quicken Loans / Rock Financial
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288 reviews

Quicken Loans / Rock Financial Employee Reviews

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  • Job Work/Life Balance
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unreasonable expectations
Client Care Specialist (loan processor) (Former Employee), Scottsdale, AZJune 11, 2014
Pros: working with team members
Cons: lack of support from management
management provided unreasonable expectations and did not back employees. Management and Training is was not on the same page
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Fun Place to Work
Resolution Advocate, Executive Office (Former Employee), Detroit, MIJune 10, 2014
Every day is fun. Work hard, play hard culture. The company definitely cares about employees and their families.
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Its has a very good work culture.
Client care rep (Former Employee), Detroit, MIJune 10, 2014
Pros: commision
Cons: no job security
At Quicken loans they have the most outstanding work culture. They abide by all there rules and regulations.
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A great place to work!
Intern (Former Employee), Detroit,MIJune 10, 2014
Quicken Loans was great. I got to learn a lot of new things and met great people.
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Fun place to work
Client care specialist (Current Employee), Detroit, MIJune 3, 2014
Pros: free snacks, lunches, great benefits, good pay
Cons: long hours, parking, being away from your family.
Very fun place to work. Great cultural and great benefits with good pay. the management is very nice. working with a team is the best part. you cannot do this job alone. My typical day at work I make 80-100 phone calls to client explaining the loan process and letting them know what we need from them. sometime I get happy clients through out the process and sometime I get angry clients through out the process. it never changes. the enjoyable part is making my clients happy when are all set to get their loan to close. Hardest part of my job is being away from my daughter because of the long hours.
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Productive fun workplace
Loan Processor (Former Employee), Farmington Hills, MIMay 30, 2014
Pros: overtime when needed, refreshments, company functions
Cons: long hours
busy call center environment with great people easy going environment.
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Great enviroment and place to work
Loan Underwriter (Former Employee), scottsdale, AZMay 29, 2014
Pros: great company environment
Cons: no advancement opportunities
Quicken loans has a great environment for working and great people. Hours were not flexible and not much room for advancement.
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originate mortgage apps
Mortgage Banker (Former Employee), Novi, MIMay 23, 2014
great company culture, long hours with great compensation
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ok
Web Mortgage Banking Intern (Former Employee), Detroit, MIMay 22, 2014
extremely stressful

everyday is a constant struggle to satisfy a standard that cannot be achieved. So sense of fulfillment with the tasks and jobs given
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Excelllent Company who pride's themselves in Customer Satasfaction
Document Specialist (Current Employee), Dowtown Detroit, MIMay 21, 2014
I love working for Quicken Loan. The work place is lively and very friendly. There is always opportunity to grow.
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productive workplace
Mortgage Banker (Former Employee), Detroit MichiganMay 19, 2014
Pros: company culture, training
Cons: hours
Quicken Loans is a fast paced productive workplace were the more you put into work the more you will get out. Job included reaching out to prospective clients and trying to help them reach finanical stability. Job hours were long working 60-70 hour weeks typically and also working weekends.
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Great Place to work...
DE Loan Underwriter (Former Employee), Detroit, MIMay 13, 2014
Pros: the office environment is light and fun. so different than any corporate structure
Cons: the internal relationship with loan officers
The company really cares about it's employees down to the birthdays of it's employees children. The training and opportunity are unlimited and management really gets it.
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Mortgage Banker
Mortgage Banker (Current Employee), Detroit, MIMay 8, 2014
Pros: culture and benefits
Cons: hours
A typical day at work consists of contacting clients via phone regarding refinancing home loans. Discussing with clients what types of financial goals they have. Continue to establish ongoing relationships, interview and gather information pertaining to needs and objectives, conduct credit checks, underwriting for loan programs, and assist clients through the loan process from application to closing.

I gained a lot of knowledge pertaining to the sales industry. I learned how to control a conversation with a client, was taught how to close multiple times to get the deal, and I believe the most important thing I learned was how to get my clients to trust me .

Management continually taught us different strategies on how to better our business. Every morning we would go over our business from the previous day, and what we would do to improve our business for the present day. We continually discussed what our goals for the week and month would be and our plan to reach them. Role playing real life situations with teammates one and one and with our entire region as whole.

The most difficult part of the job was working 70 hours a week M-F.

Everyday was a challenge. We always were learning new and different things on a daily basis, which I loved about the job.
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Productive and Fun Place
Marketing Program Specialist (Current Employee), Detroit, MIMay 7, 2014
Great place to learn, have fun, and let your thoughts be known!
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Great company to work for
National Associate Recruiter intern (Current Employee), Detroit, MIMay 4, 2014
Great experience, you'll learn a lot. you get out what you put in. Work hard, you'll gain valuable experience that will be transferrable.
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Productive workplace with cool attributes
Account Specialist (Former Employee), Detroit, MIMay 1, 2014
A typical day at work was fun, energetic, and competitive. I learned a lot about mortgages and the housing industry. The management at the workplace was very organized and presented well. My co workers were cool and nice, they were from all parts of Michigan and other states. The hardest part of my job was getting the clients to over come the fear of mortgages or them believing that we were solicitors. The most enjoyable part of the job was the company and how they treated their employees. The benefits were good and the holiday parties.
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Great experince culture was like no other
Vendor Analyst (Former Employee), Detroit, MIApril 30, 2014
Very fast paced a great work enviroment, i learned great customer service skills being patient when handling certain financial instituitons, managment was great very knowlegable, i enjoyed mostly everyday staying focused helped me move quickley through my day
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Amazing place to work
Mortgage Banker (Former Employee), Detroit, MIApril 29, 2014
Quicken Loans is an amazing place to work. It is filled with daily challenges and fun. The employees at this company are truly engineered to amaze.
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Work, work, work
Mortgage Banker (Former Employee), Cleveland, OHApril 28, 2014
Great place to work, although didn't allow me to have much of a personal life which was important to me. Good people, good money, good benefits, just a lot of hours. So if you are up for the hours then it is a good place to work!
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Productive and fun work place
BUSINESS CONSULTANT (Current Employee), Detroit, MIApril 25, 2014
Endless opportunities to learn.
Great people.
Interesting projects.
Progressive environment.
Innovative Company.

Quicken Loans / Rock Financial Salaries

Mortgage Banker
$50,000 per year
Underwriter
$50,000 per year
Mortgage Loan Originator
$65,000 per year
Vendor
$11.50 per hour
$30,000 per year

Quicken Loans / Rock Financial Photos