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QVC, Inc.
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311 reviews

QVC, Inc. Employer Reviews

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Great place to work
Customer Service Representative (Former Employee), Chesapeake, VASeptember 1, 2014
Qvc is a great place to work. Its laid back and not to mush work that you get overwelmed.
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No
Associate (Current Employee), LancasterAugust 21, 2014
won't recommend

Clock in..
10 min break
30 min break
10 min break

Hardest part organizing the store

Best part helping customers
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Loved that company
Customer Service Order Services (Former Employee), Chesapeake, VAAugust 19, 2014
Pros: employees discount
Cons: they were once 24 hours then they started closing at 2am which cut money making abilities.
QVC is an awesome company to work for that really care about their employees. It was a fun and happy place to work. Enjoyed what i did helping customers.Learned that you can have a family on the job. The hardest part of the job is when i was laid off. My boss was the best ever and was very great to work under. Going to work there everyday knowing i would be laughing with customers and coworkers.
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Fun Fast Paced High Energy Work Place
eCommerce Manager - Home, Kitchen, & Electronics (Current Employee), West Chester, PAAugust 17, 2014
Great people, fun exciting work! Available advancment, great benefits!
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Great place to work
Design Assistant (Former Employee), West Chester, PAAugust 13, 2014
A lot of freedom, nice environment, great sales. Location always in tip top shape. Constantly rewarding employees with events, snacks, team building events.
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fun place, friendly people
Palletizer/Distribution Specialist (Former Employee), Rocky Mount, NCAugust 13, 2014
Pros: free lunch, freinds and family day
Cons: long days
go to work do exercise, start my day, get my production and then talk to the other employers
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Fun and great environment
Order Entry Representative (Former Employee), Port Saint Lucie, FLAugust 13, 2014
It's a wonderful place to work especially if you are a student.
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decent job
Customer Service Representative (Former Employee), Chesapeake, VAAugust 12, 2014
Pros: excellent benefits
Cons: not enough pay for what the company expects the employees to do on a day to day basis
Stressful job but benefits are good. Customers make the job very stressful, management isn't that helpful and the company does all of these massive system upgrades and expects for employees to adhere to strict phone budgets.
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Great company overall, certain departments fall short of company standards.
Publicity Coordinator (Current Employee), West Chester, PAAugust 3, 2014
Great company overall, certain departments fall short of company standards.
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Productive workplace
Distribution Processor (Former Employee), Suffolk, VAJuly 28, 2014
Love the working environment. Co workers were awesome and supervisors.
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Call Center
Customer Service Representative (Former Employee), Chesapeake, VAJuly 26, 2014
Pros: great place to work
Cons: n/a
Collected customer feedback and made appropriate changes to exceed customer satisfaction goals. Consistently exceeded department goals regarding quality and talk time.
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Productive, fun environment with opportunities for advancement.
Distribution Specialist (Former Employee), Rocky Mount, NCJuly 23, 2014
Pros: able to cross train in other departments.
The typical workday was a 10 hour shift.
I learned how to read a pack recipe and pack customer orders according to company guidelines.
Co-workers had a very pleasant attitude and worked as a team getting work order lots out on schedule.
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Good place to work
Specialist (Current Employee), West Chester, PAJuly 22, 2014
good benefits, great people, good company, learned a lot, co-workers are great, compensation is below industry average
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Productive and a diversified culture.
Customer Service Representative (Current Employee), San Antonio, TXJuly 21, 2014
Cons: short breaks, 30 min lunches.
Productive workplace with a diversity culture. Inbound calls begin at 3:30PM. Shift ends at 12:00 Midnight.... 30 min lunch. 15 min. breaks. No social activities...the enjoyable part of the job is resolving problems for our customers.
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Fun place to work.
Customer Service Representative (Former Employee), Chesapeake, VAJuly 21, 2014
Pros: great incentives.
Cons: not enough training.
The staff are wonderful and helpful. The staff is very patient and caring toward the customers.
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It was nice in 2005, 06 & 07, after that....no so much!
Customer Service Representative (Former Employee), Port Saint Lucie, FLJuly 12, 2014
A typical day was listening to people complain and trying to settle it and make them happy. I learned that I never want to work in another call center again. My supervisor was a great guy, I never really had one that was bad, above them......again, not so much. Some were on a power hungry trip that was kind of interesting to watch whom was going to get something over on whom. The down side of the entire job was that the customer was always right. The customer could lie, fib, cheat, whatever and the rep was still in trouble. Something QVC doesn't tell it's employees.....THEY RECORD ALL THE PHONE CALLS IN WEST CHESTER. How do I know this? One of the IT guys told me this and he got laid off 4 weeks after I said something to the higher ups about listening to the phone calls before writing up the employees. The good thing about the job was the benefits, their medical insurance was fantastic. Although, you did have to have mandatory testing or you paid more. Also, the pay isn't that great. You would work for 5-6 years and the new hires would be making $1.00 less than you, that wasn't very nice. It's privately owned so all the money goes to about 7 guys who own it. I used to say that I hated working to pay for their Porsches.
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productive and a great place to work
Security Coordinator (Current Employee), Rocky Mount, NCJune 25, 2014
I love working with qvc I love the staff and the culture everyone is helpful.
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Great Seasonal Job
Order Entry/ Call Center (Former Employee), Chesapeake,VAJune 25, 2014
Awesome place to work all the way around... I hope they'll be hiring for the Christmas season again this year.
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It was Ok
Equipment Specialist (Former Employee), Rocky Mount, NCJune 3, 2014
i did enjoy the Job but the security of the job was a little shaky!
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PACKING/UNPACKING MERCHANDISE,LOADING
SHIPPING DEPARTMENT (Former Employee), Lancaster, PAJune 3, 2014
Pros: lifting stuff
Cons: dust
HARDEST PART OF JOB-STANDING IN ONE SPOT FOR 10 HOURS
ENJOYABLE PART OF JOB-STAYING BUSY

About QVC, Inc.

The phones are ringing off the hook at television home shopping company QVC. QVC (its name stands for "quality, value, and convenience") – Read more