Qwest Communications Employer Reviews

I worked there for almost five years and it flew by! I wish I still had this job, death in family forced changes in life.

excellent work environment, with ongoing training. Bonuses and contests. It was competitive, but not in a hostile way, because when the teams won, our whole office benefitted. We were always the top producers for the company

Had it not been for the massive lay offs, I would still be with this company today. Great management, good training, productive work atmosphere and room for advancement.

Qwest Communications is the most anti- Field employee company I have ever had the displeasure of being involved with. Greed for the benefit of top level management rules the culture over all else. The CEO went to prison found guilty of fraudulent financial dealings for his sole benefit. These practices led to a 90% reduction in retirement benefits for – more...  current and retired employees of both Qwest and US west while driving the stock value from $40+ to $1+.
The environment is purely threat. A discipline system that only punishes is in place. Honest hardworking men and women are constantly treated as failures and disciplined without just cause. I would never consider working for this company again. – less

Teamwork between coach and worker was very good. LOng hours great pay

Great company with great history. Longevity of employment is very long term for many call center reps. Some with over 30 years and very easy to manage and create relationship with.

i worked there for 30 years and advanced from $7.50/hour to $23.50 per hour. it was a good company to work for. the last work i did was testing telephone and dsl lines. the hardest part of the job was customer service working with upset customers but that was also the most rewarding part of the job too.

They give me a excelent review , workig 7:00 to 4:00 . I learned a lot with my self , management is not pair co employee . Co worker is helpful frindly & hardest part is to checked repaired replaced supply & return dampers 35 flrs building &most enjoyable part is to work on air handler . Im happy & learned with different kinds of repair .

Here i processed the billing of collect calls from Mexico to the US. there were several days where business was slow and we used to update our training

Received excellent training in this position. Work with wonderful and helpful people, really enjoy being outdoors and making so many new friends due to excellent customer service.

A typical day at work was productive and fulfilling. I always fet like I had accomplished something. Communication skills were vastly improved and I always liked going into work. The management was easy to work for, they were always eager to help out. My co-worker were easy to work with, we all got along and were always there to help eah other out.

When I first started Qwest was Northwest and I was given 100 shares of stock. My pay scale increased one dollar an hour every six months for the first three years plus we received monthly if we made our collection targets. We were on teams of of ten to twelve people My team was a great group of people. The work was demanding but interesting. We had – more...  a wide variety of tasks from payment arrangements and collections to upselling – less

Fast moving leader in telecommunications. Having national responsibilities in the Business and Wholesale divisions was exhilerating.

CenturyLink offers less advancement and less pay than Qwest.

CHECK DAILY LOG FOR OUTAGES, DO PROACTIVE MAINTENANCE, HANDLE TROUBLE TICKETS IN MY STATES AND/OR DO UPGRADES; VERY BUSY MOST OF THE TIME.

During the time I work for Qwest Communications, I was allowed great opportunities to transfer to different positions which enabled growth throughout my career at Qwest.

Overall, was a nice place to work. great supervisor, great coworkers

I 'grew up,' professionally speaking, at USWEST (merged with Qwest). I went from remedial to management and worked my way through college. I truly valued USWEST and was devastated when my time ended. I worked with union represented employees, management, and executives. I worked with a wide diversity of people. Appreciate them all!! At the turn millennium, – more...  Qwest took over USWEST and drastically changed the company. On March 15, 2005, seven former Qwest executives were sued by the U.S. Securities and Exchange Commission., accused of a "massive" $3 billion financial fraud between 1999 and 2002. This resulted in massive devastation of retirement plans for thousands of employees. – less

People making up numbers just to hit their quotas and no one seems to care

Overall, I enjoyed my time (12 + years) at Qwest/CenturyLink. But the company has lacked stability for the last decade, and has struggled financially during that same span.