Rackspace Employee Reviews in United States

Found 80 reviews matching the search
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Productive and fun workplace
QA Automation Engineer (Current Employee) –  San Antonio, TXApril 18, 2016
One of the best things about working at Rackspace is the opportunity to work on really difficult problems alongside really smart people
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Corporatization has taken hold
Senior Linux Engineer (Current Employee) –  San Antonio, TXApril 4, 2016
Gone is the Rackspace which has generated such positive racker engagement and fanaticism. The "new" Rackspace has embraced being "A big corporation" and has made massive changes in that direction.

Management has gone from being positive and talent based to bland "Office Space" style. That isn't great. The morale has been dropping with it and sadly there appears to be nothing more than doubling down on the processes and changes driving it. Dilbert cartoons on the walls have become far more common than they used to be.
Pros
Free soda
Cons
Non-competitive pay, Office Space-like atmosphere
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Productive fun place to work!
Support Technician (Current Employee) –  San Antonio, TXMarch 27, 2016
Love Rackspace! Plenty of opportunity to explore your goals. Mentors will give you the guidance you need to reach your objectives.
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Great Place to work
Linux System Administrator II (Current Employee) –  Austin, TXMarch 24, 2016
The company is at a critical point where they run the risk of lagging behind the times. Other than that my only complaint is the sub-par compensation considering the competition in the area for good techs.
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Ent. Account Manager
Enterprise Hybrid Account Manager (Current Employee) –  Austin, TXMarch 6, 2016
As an Enterprise Account Manager you will be on call 24/7, have access to a lot of training opportunities, and work with large enterprise level customers.
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Casual work environment with great focus on customer and employee experience
Account Manager II, Managed Linux (Former Employee) –  San Antonio, TXMarch 1, 2016
Casual work environment with great focus on customer service and employee experience. Plenty of room for career growth in an ever growing industry.
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Productive and fun place to work but poor compensation
Windows Server Administrator II (Current Employee) –  San Antonio, TXFebruary 12, 2016
Personal growth and development is accelerated but plateaus unless you specialize in a specific product/technology or advance to DevOps. I learned a great deal about Windows Server technologies including Active Directory, IIS, SQL, and Failover Clusters. There was too much middle-management and too many chains of management with single reports. Management between teams or shifts were often split on standardizing workflow efficiency. My co-workers were fantastic and 100% of my growth and development came from them. The hardest part of the job was getting management's attention on my ideas for improving the team's workflow efficiency. The most enjoyable part of the job was the casual culture at work and the relaxed environment was easy to sustain by always tackling workloads as they arrived.
Pros
Comfortable, Social, Job Security, Job Culture, Helpful Team
Cons
Compensation
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Data Center Tech
Data Center Operations Tech II (Former Employee) –  Elk Grove Village, IL 60007February 6, 2016
Wide range of work. From something easy as replacing a HDD to more complex like planning a migration of a customers whole environment.
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Rackspace: Come for the money, stay for the culture
3rd Shift Network Security Administrator I (Current Employee) –  San Antonio, TXDecember 3, 2015
Although Rackspace has been known to pay under market average for higher-level position, it certainly makes up for any of that with it's amazing culture, relax work environment, and benefits.
There is constantly something new to learn and they work hard to keep you learning.
Pros
Culture, Salary for low-mid positions high, Educational
Cons
Too many managers
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Productive and fun place to work with a slide
Supply Chain Intern, Inventory Control (Former Employee) –  San Antonio, TXNovember 21, 2015
Great internships here! Employees were very welcoming and warm. Pay was great and really promoted us to work hard.Typical day at work was always new and changing, something new was happening every day. CEO is great and all the other managers are inspiring.
Pros
Free food!
Cons
None
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very good place to work
intern (Former Employee) –  San Antonio, TXOctober 26, 2015
very good place to work they really take care of the employees.
no one has said anything bad that has worked there i do not no
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Productive and fun workplace
SDET (Former Employee) –  San Antonio, TXOctober 18, 2015
Excellent and challenging work environment. Fun work place with supportive management. The most enjoyable part of the job was working alongside my colleagues and learning from them.
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Contractor culture used to be good but going downhill fast.
Software Test Engineer Level III (Former Employee) –  San Antonio, TXOctober 7, 2015
When I started in 2012 full time and contractors were treated equal and cooperation was good. That is all changing now. Not a good place for contractors anymore.
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fun atmosphere lots to learn.
Technical Account Manager (Current Employee) –  San Antonio, TXOctober 7, 2015
Awesome place to work and plenty of opportunity to get your hands dirty. Support management. Plenty of tools and resources to get the job done including paid training.
Pros
Great benefits
Cons
None to speak of
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Could be awesome but just average
Racker (Current Employee) –  Austin, TXOctober 6, 2015
Great company, but is brought down by a lot of the middle management and bureaucracy within it. Depending on your manager your experience could be amazing or terrible.
Pros
Neat technology, Smart coworkers
Cons
Middle Management, Salary
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Fanatical is an understatement
Sr. Director - Product, Strategy & Engineering (Current Employee) –  San AntonioOctober 6, 2015
Southern good ole' boys club.. says it all. Very minimal ability to move up, no strategic direction and not operating rationally.
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Productive and fun environment
Managed Operations - LINUX System Administrator (Current Employee) –  San Antonio, TXSeptember 27, 2015
With plenty of help to grow and develop it's hard to beat this company. We get at least a month of training a year. You start with 28 days of vacation so essentially you work 10 months. Free drinks and often food. Teams are also given 2 days off a year for outings, taken in 1/2 or full days. Great people make great teams.
We work hard and play hard.
Pros
flexible hours and caring managers
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world class customer service with the occasional boat outing
Digital Account Manager (Former Employee) –  San Antonio, TXSeptember 21, 2015
Great environment with exceptional management. Perfect company to develop your talents and experience new opportunities.
Pros
Work from home and travel
Cons
work life balance can be challanged at times
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Culture
LATAM Business Process Manager I (Current Employee) –  San Antonio, TXSeptember 9, 2015
Rackspace has awesome culture. It is definitely a friends and family type of environment. Sky is the limit at Rackspace you can definitely grow within the company.
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Challenging Workplace mired in political infighting
Product Engineer (Current Employee) –  San Antonio, TXSeptember 6, 2015
The company is a great place to work for if you want a challenge designing systems at scale. If you want to actually make progress and changes however the political infighting will drive you crazy.
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Overall rating

4.0
Based on 89 reviews
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