Rackspace Employee Review

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Cultured, Fun, Successful, creative business
A/R Relationship Specialist (Former Employee) –  Austin, TXSeptember 23, 2013
• Primary point of contact for all customer collections/billing/payment issues
• Ensured the collections function is working efficiently by controlling credit to customers and collecting all monies due to minimize the risk of bad debt
• Initiated problem resolution by doing research and using various reconciliation techniques
• Dealt with internal and external calls in a polite and timely manner
• Interacted closely with other internal departments
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Other Rackspace Employee Reviews

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Great Work/Life Balance
UX Designer / Developer (Current Employee) –  San Antonio, TXNovember 29, 2017
The company is generally really flexible and creates a great work/life balance but the management structure and career advancement is not great. There's been a lot of company changes that is impeding career growth currently.
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Exciting times ahead
Manager, Specialist Lead Generation (Former Employee) –  San Antonio, TXNovember 27, 2017
Rackspace has positioned itself to be a major MSP and ITaaS provider for many years to come. Very smart people who continue to embrace diversity and a culture of inclusion.
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Overall rating

4.0
Based on 208 reviews
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Ratings by category

Work/Life Balance
4.1
Compensation/Benefits
3.7
Job Security/Advancement
3.3
Management
3.1
Culture
3.9