Stressful and disorganized
Linux Administrator I (Current Employee) – San Antonio, TX – June 2, 2017
The company itself has a persona and reputation that seems compelling, but that doesn't extend to the night shift. Night shift is consistently understaffed and overworked. Constantly stressed and rules have been quickly changing the entire time I've been there with the majority of communication being through random emails that may or may not actually make it to everyone. Benefits are pretty good, but management seems to have the idea that they can just throw ideas at the wall and see what sticks. The company keeps going through the same cycle of ideas hoping that this time the strategy will work with a couple tweaks. When a good idea actually gets implemented, the people who work on it move on and do not get replaced.
Co-workers are sometimes knowledgeable, but a general lack of training prevents a majority of people from having a good path to move up through. Learning is expected to be on-the-job, but minimal time or documentation is provided to learn from/during(Recently there have been efforts to fix this, but managers have been co-opting this time for work tasks). Nearly ALL knowledge at this job is tribal, meaning that you find out everything from asking someone else. There is an internal wiki that is getting better, but it is so disorganized that it can be unsearchable at times.
Decent vacation time, Good benefits, some knowledgeable co-workers
Stressful, disorganized, moving up is difficult