We start preparing charts and getting insurance verifications for the next day appointments while attending patients and making them feel welcome.
I've learned to work on insurances and make verifications. Also to answer phone calls, set-up appointments, take down patients info, and requesting patients medical history from their doctors.
The people I work with is the office manager and the technologist. We work together as a team and get work done on time.
The hardest part is getting authorization from the patients insurances. But other than that, everything is easy and fun to do.