During my six years in this small town store, I didn't have to deal with very many typical angry customers. Most people were very nice and appreciated my assistance. As such, a typical day was fairly amicable, consisting of assisting customers, chatting with co-workers, and enjoying whatever was on the television display.
Management was good. As a small store, there was only about five employees, making it easier to manage.
The worst part of this job, as with any customer service, was those times that a customer became flippant or angry. I simply explained the situation to those customers, often apologetically, and hoped they would become rational and understand.