Pros: Customers, Ideas, Diversity.
Cons: Unbalanced work schedule, scrutiny, management
From open to close I loved working with my diverse clientele with my team of superstars. Everything I learned about being a manager came mostly from my experience on the job (since I was just thrown into the fire) and I learned from my college courses as well. There were a few good managers, and even fewer outstanding ones, including myself. Once word spread about the mass layoff a lot of the managers kind of just mentally clocked out, although I knew I was going to be part of that, I gave my all day in and day out. I went weeks without a day off since other managers refused to captain inventories, thus resulting in me moving up to Senior Manager. The monster team that I had was personally recruited by me; I believe that a person-to-person interview is very crucial, you can hear tone of voice change when asking questions and read the potential candidates body language. The hardest part of working there was the daily down talk me and my team faced from what people were hearing in the news, but that never crippled us or discouraged us from performing. The best part of my job was working with my team, not only did I teach them how to sell, proper work etiquette, and customer relations, but I also helped them improve themselves as a person and gave them life lessons.