Radio Shack is a great stepping stone for anyone trying to get into retail management
Pros: the people, and customers
Cons: low commission, chaotic management, lack of communication.
The company is falling on some hard times right now, and some serious reconfiguration. A lot of changes are starting with mid level management, and as such its a bit chaotic right now on the lower level side of said management, but still it's a company that has a great atmosphere and tries to have fun and keep a uplifting spirit. I would say its a great way to get your feet wet in management.
I learned quite a bit here, everyday has a new obstacle, and everyday there's something else to overcome. All these challenges, although tough, have giving me the tools of knowledge that I can use in any field I choose to pursue. One of the biggest things I have learnt here was about people, not just customers, but fellow coworkers. I have watched them grow, move on to new jobs, or stick with it here and continue to move on in the company in other stores.
The hardest part of this job is the fact of the unknown, and the constant shift of focus. I love working for Radio Shack, but somedays It's really tough watching the web of management fall apart over a week, or watching your mentors laid off, or leave one by one. So the hardest part of this job is just staying hopeful, for myself, and my employees.
On the flipside when we have, boy do we have fun. Everyone I work with is interesting, goofy, and are never short of a few jokes that put a smile on my face. We make fun contests, competitions, and always find a way to cheer each other up. The people who you work for, or with are the best part of this job, not the money, not the pitiful commission, not the benefits, it's the people, and not just the employees, the customers are a blast too. We always try to turn our customers visits into fun, funny, and valuable experiences, and we've made some seriously committed, and loyal customers in the past year that won't work with anyone but our store.