Sells and customer service in audio, video, cv radio, tv, and cell phones. I specialized in cell phone knowledge and sells and held #1 ranking in over all sells in every district in Texas. The hardest part of the day was rearranging an entire store for new items, The most enjoyable part was getting to play with new tech and informing myself in order to out perform everyone else in sells.
Great job, tech savvy, a lot of history in the company.
Retail Sales Associate (Former Employee) – Annandale, VA – September 7, 2016
RadioShack was a great first job for me that helped me build my social skills as well as helping me practice my Spanish, which is my second language. I learned how to greet and approach customers, finding out what they need and how it works, as well as learning how to manage a store. My manager was great, he very knowledgeable, friendly, and easy to work with. The hardest part of the job was being the only associate there at some points due to the lack of staff, which meant dealing with several customers at a time while being alone. The most enjoyable part of the job was helping customers understand our products, and showing them how it would benefit them for whatever they needed it for. I had many repeat customers who would come back to seek my assistance because of the great job that I did.
Friendly environment, and i was able to deal with technology and explaining how it worked to customers.
Growing up, I would walk our local mall and marvel at the electronics, and well dressed employees. My manager was amazing. He gave me ample time to train, and even encouraged me to go further than just the required 13 core training programs. I went on and trained in all of the material. I walked away confident in my knowledge of the product. This helped when there cuts. I had a higher sales rate than the others, and they kept me instead of the person that had a longer seniority. I eventually went into the management program and "graduated" with the highest grade in my district. Pretty much all of my co-workers we eager to teach me things. We believed in play and have as much fun as you want, as long as the work got done. The hardest part of the job was actually getting ready for inventory, witch we did once a quarter. The most enjoyable part was inventory. I love inventory.
Ample learning opportunities, once a quarter inventory
As the years went on, Radio Shack became a cellphone store instead of an electronics super store.
Customer service representative (Former Employee) – Baytown, TX – September 7, 2016
Overall during my time at this specific job it was nice to be able to help and educate costumers with general questions about the latest gadgets that were coming out. My co workers helped make the hours fly by teaching me new methods with pricing and inputting product information.
What would be a decent place to work was held back by company turmoil.
Sales Associate (Former Employee) – Round Rock, TX – September 6, 2016
I worked with some cool people at Radioshack, unfortunately there were far too few of us. The manager was constantly forced into working crazy hours which lead to an in general more stressful work environment. They day to day was also pretty slow, but the complexities of the what we often had to do(provide detailed info to customers about various electronics/components) was challenging. Ultimately, every thing done was overshadowed by the closing of the store or even potential death of the company. A lot of the issues I had may have been resolved if there was just more money to go around.
Good people, most customers were fun to talk to, cool stuff to play around with in the store
Bad uppermanagement, constant shifts in programs and how we interfaced, extremly outdated registers.