RN (Former Employee) – Raleigh Clinic – January 10, 2016
Awful place to work. Other employees very "clickish". You'll never fit in unless you were there when it first opened. Salary bad, benefits super expensive and poor quality. Patients are treated like numbers, Nurses are robots. Management stinks, no orientation, you are thrown right in, and are constantly been scrutinized for everything you DON'T do the robotic way. You are not even allowed to converse with the patients. Post op patients are kicked out before thieir eyes are open from anesthesia. Doctors are arrogant, except anthesthiologist. CRNA's think they are better than everyone else. Long hours, barely any breaks. You work 10 hours that turns into 12. And if the place is slow, you are told to go homes, without pay. Basically Doctor owned and all they care about is the money; get them in, get them out.....money, money, money. Stay away, far away.
The entire place, you work like a servant and get paid like one.
Front Office Specialist (Current Employee) – Raleigh, NC – March 25, 2015
I have learned quite a lot from my position at Raleigh Orthopaedic. My co-workers are great to work with. The most enjoyable part is advancing in my customer service skills at such a rapid pace with each patient that I am able to help.
Manager, Central Billing Office (Former Employee) – Garner, NC – February 19, 2015
This group had deep seated compliance issues that they weren't interested in reviewing/ updating any time soon and did not trust their certified coders to be able to abstract correct codes. There was also a lack of communication through the director level and the billing office was isolated with very little contact with the providers.
bonus structure for quarterly bonuses based on performance
the needed collaboration with the front side of the revenue cycle was weak
Former (Former Employee) – Raleigh – February 25, 2013
Worst management ever!! This place has the HIGHEST turnover you could ever imagine. There is a lot of tic-for-tac, you are told more of what you're doing wrong then being told about the good you do. The supervisors there are CLUELESS! The employees do ALL the work & cover for them. The PA's complains as well. Trust me...the pitch before you are hired sounds great! But BEWARE! It is a different story once you're in there. Also, be prepared to learn on your own because again, the supervisors have NO CLUE! They will throw you in without hardly any training.