Ralph Lauren Employee Reviews

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Good place to learn the business
Financial Analyst (Current Employee) –  New York, NYNovember 2, 2017
Many areas, make known when you want to get involved. Many VP's are willing to help you learn more and be involved, but you must put in the work, and time proving yourself.
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Great company to start your career with
HR Generalist (Current Employee) –  New York, NYOctober 31, 2017
Great company to work for. Work culture is very diverse. They definitely like to promote movement of employees internally across multiple functions / groups
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Excellent discount
Shipping and Receiving (Current Employee) –  Madison, NYOctober 31, 2017
They offer great discounts on merchandise, full price as well as sale. Also benefits as far as, 401k and health insurance are offered as well. However if you don't make enough you can not afford to have them. Furthermore management isn't the greatest either. They don't really work and they only focus on gossip and what new article of clothing they can get for their personal rigging. Overall moral is extremely low and just about everyone is unhappy in the store/company. You can't even get the uniform that you are suppose to be provided with. And last, it is nearly impossible to advance within the company once you are in (depending on who you are).
Pros
Great discounts
Cons
Hard to advance, low compensation, poor management
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fun place to work
CUSTOMER SERVICE AGENT (Former Employee) –  Ontario Mills, CAOctober 30, 2017
- Stock floors, help customers, work cash register, build manikin, keeping up the back stock.
- upbeat management.
- fun first job.
- good upbeat environment.
Pros
discounts
Cons
shipment
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Fun place with high Diversity
Account Executive (Former Employee) –  High Point, NCOctober 30, 2017
Executive manager also oversee personnel decisions, such as hiring and firing, payroll and also compensation. Managing contracts and negotiations, as well as analyzing data to make the best business decisions are key elements of the executive manager's responsibilities.
Pros
Cultural motivation
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Fantastic Brand - But Needs More Effective Executive/Corporate Management
Senior Director (Former Employee) –  New York, NYOctober 30, 2017
Ralph Lauren continues to be a brand with a rich heritage and quality product! Several divisions of the company display strong teamwork, and a sincere respect for each other.

The ongoing opportunity appears to be with Corporate Management. There still seems to be ongoing struggles with how to manage 'process' and more importantly, how to stay focused on maximizing success. There are layers of Executive Management that seem to be detached from today's reality of the retail landscape, making decisions that impact short-term goals rather than strategically looking to the long-term future.

A great place to work if you can see through the typical office politics and stay focused on being the best that you can be.
Pros
Employee Discount, Healthcare Benefits, Teamwork
Cons
Disconnected Executive Management
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High standards in a slow paced enviroment
Sales Associate (Former Employee) –  Santa Fe, NMOctober 28, 2017
This job helped me how to be more open and talk to people to create a better relationship with the customer.The experience there is a slow paced environment with really high standards.
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Very cultural place to work, and fast paced on most days.
Sales Associate (Former Employee) –  Ontario Mills, CAOctober 27, 2017
You get many people that are traveling. I learned to be patient with customers who are not familiar as the locals and guide them by giving full customer service. Store has a lot of theft activity.
Pros
meeting people
Cons
low pay
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Productive, Laid Back Work Environment
Sales and Marketing Intern (Former Employee) –  New York, NYOctober 25, 2017
Learned responsibilities that come with a fast paced work environment. Assisted the team closely during market week. Daily sales tracking and data analysis.
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Overall a great company- with a few flaws!
Customer Service Representative II (Former Employee) –  High Point, NCOctober 25, 2017
Ralph Lauren was a great company with a few flaws. The contact center has no organization whatsoever! The managers and floor coordinators are all over the place. You get different answers from everyone, thus not knowing what to tell the customer. It made it super hard to assist the customers. Corporate would keep making us do more and more, with less and less pay, and less time on the phone with the customer. They would keep dropping sales, which would make more phone calls come in. The management team from the corporate level to the management team in the contact center has no respect for the employees, which is really sad, considering it is Ralph Lauren. I truly love the brand, the lifestyle and everything. The management team kills it.
Pros
Discount, Employee Part (August, January)
Cons
Management
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no real structure
Key Holder/Assistant Manager (Former Employee) –  Atlanta, GAOctober 20, 2017
poor sales
crazy customers
crazy employees
downsizing
downsizing staff
downsizing product
discount ok, mos sale even better
beautiful store
great interiors
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Loved it
Sales Associate (Former Employee) –  Primm, NVOctober 20, 2017
I loved working there. They just hired too many people. We needed maybe 4 people and they hired 8. Which meant everyone had low hours. Eventually, it was not worth the 2-hour commute.
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Retail is fun with the right coworkers
Sales Associate (Former Employee) –  Washington, PAOctober 19, 2017
Typical day at work consisted of helping customers select appropriate styles of apparel that interests them. Also stocking inventory and managing cash registers.

I learned new ways to interact with customers as well as create an interacting work environment tailored towards customers.

Management at the time was not the best and did not accommodate student's in need of extra time for finals. Assistant management was very responsive and professional.

Workplace culture was friendly, outgoing, and provided a family atmosphere.

Hardest part of the job was cleaning up after messy customers.

The most enjoyable part of the job was designing floor-sets and making customers happy.
Pros
Discounts and fun place to work if you like retail.
Cons
No requests off during holidays.
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Stressful Work Environment But Great Training
Assistant Store Manager/Human Resources (Former Employee) –  Riverhead, NYOctober 19, 2017
Stressful work environment, lot's of tasking and unrealistic goals in a timely fashion. Not a lot of support and hearing out the associates. Although this is a great stepping stone and the training is amazing, you can learn so much here and go on to any retail or customer service driven environment and be easily adaptable.
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a place to work
Customer Service Representative (Former Employee) –  Greensboro, NCOctober 18, 2017
This is great oppertunity to learn information about the fashion industry. Always trending and very informatiove. This is a good place to work especially if you like to shop
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Fold those tees
Sales Associate (Former Employee) –  Williamsburg, VAOctober 18, 2017
The job is not bad however, you will witness how little sympathy consumers have for retail workers. You don't have to wear Polo but you will end up becoming a mannequin because your discount is enticing as well as you if you don't come in with dress clothes you can enhance your wardrobe as well persuade consumers of the brand. You do not want to close the store. Smh. You might be scheduled till 10 and may not leave until the managers discretion and the appearance of the store. No benefit, no job advancement, and the managers they usually are stressed to hit the numbers. Overall, cool job. Your communication and customer service skills have potential to go through the roof.
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Quick-Paced Environment
Public Relations Assistant (Former Employee) –  New York, NYOctober 17, 2017
The company culture was very fast paced, but forced me to become more organized and learn how to effectively execute under pressure. My Manager was very communicative and supportive.
Pros
Gratis/Discounts
Cons
Lack of Benefits
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Fun, productive and competitive
Cash Lead (Former Employee) –  Orlando, FLOctober 16, 2017
Polo Ralph Lauren was a great start up point for me as an employee because not only was my first job but is where i learned my work ethic. With Polo Ralph Lauren is a very competitive environment that if you're willing to thrive and become the best you can your work won't be shunned. In less than a year I became the cash lead overviewing the cash registers of this great quality retail brand. Due to the stress and the situation one confronts you learn how to problem solve and customer service at a point that you know whoever you attend will end up pleased and more than welcome to come back.
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Productive workplace
Brand Ambassador (Current Employee) –  Orange, CAOctober 15, 2017
A typical day at work is cleaning in the morning. Seeing if there is any orders that need to be shipped (FOTHY). Pull the report, transfer items to the floor. Run the rack. Provide the Ralph Lauren Customer service experience, work as cashier, sales associate and in the fitting room.
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decnt Place to Work
Service Desk Specialist (Former Employee) –  Greensboro, NCOctober 13, 2017
Was a good job. My direct managers were great to work for. If they ever bring their IT back to the US, I would apply again. The benefits were good and the discount was spectacular.
Pros
On site cafeteria
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Overall rating

3.9
Based on 1,418 reviews
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Ratings by category

Work/Life Balance
3.7
Compensation/Benefits
3.5
Job Security/Advancement
3.5
Management
3.6
Culture
3.8