About Randolph-Brooks Federal Credit Union

Randolph-Brooks Federal Credit Union (RBFCU) provides deposit and lending services, including checking and savings accounts and loans for homes, cars, education, and consumer goods. Serving more than 300,000 members, RBFCU has more than 35 locations in San Antonio, Austin, and nearby communities in Central Texas. Other products offered by the credit union include business loans, MasterCard credit cards, and term certificates. Through its Randolph Brooks Services Group subsidiary, the credit union offers investment and insurance products such as mutual funds, IRAs, annuities, dental benefits, home warranties, roadside assistance programs, and financial planning services.

Another subsidiary, Randolph Brooks Insurance Agency, offers auto, home, and personal property insurance to members, while Randolph Brooks Title Company provides title insurance and settlement services.

The credit union opened in 1952 to serve military personnel stationed at Randolph Air Force Base and, soon after, Brooks Air Force Base near San Antonio. It has grown to serve employees and associates of nearly 2,000 businesses and groups, as well as residents of some ten communities in Central Texas. Randolph-Brooks has opened more than a dozen new credit union branches in the area since 2007.

The credit union still considers serving the military community as part of its identity as evidenced by its active participation in the Small Business Administration's Patriot Express program, which provides loans to military personnel re-entering the civilian realm. Randolph-Brooks has originated nearly $10 million worth of loans under the program since it was introduced in 2007.

Reviews

Overall

2.3
Based on 4 reviews
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Senior Management are not good leaders
Manager, Texas - May 21, 2013
Senior management with poor decision making. Working at the company for years always felt like you had to watch your back. Senior managers were usually looking for ways to promote those who worked and played close with them. Way to much politics. This is so not the vision the great Randy Smith had for the company. Be careful with lots of useless spending and favoritism!!

Jobs in San Antonio, TX

  • Member Service Call Center - Representative

    San Antonio, TX
    Comply with applicable regulatory laws pertaining to the credit union and internal policies and procedures. Conduct all duties in a manner intended to enhance...
  • Member Service Call Center - Representative

    San Antonio, TX
    Comply with applicable regulatory laws pertaining to the credit union and internal policies and procedures. Conduct all duties in a manner intended to enhance...
  • Member Service Call Center - Representative

    San Antonio, TX
    Comply with applicable regulatory laws pertaining to the credit union and internal policies and procedures. Conduct all duties in a manner intended to enhance...
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Headquarters
Creswell Center
1 Randolph Brooks Pkwy.
Live Oak TX, United States 78233
Revenue
$100M to $500M (USD)
Employees
501 to 1,000
Industry
Links
Randolph-Brooks Federal Credit Union website