Raymour & Flanigan Employee Reviews

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Very hard & stressful work customer service
Customer Service Representative (Former Employee) –  Liverpool, NYAugust 17, 2017
You're expected to do everuthing from helping customers to scheduling them to taking complaints to calling other departments to get information from them..taking claims for damages. dealing with customers who were lied to by delivery, salesman,service centers. WAY to much respfitonsibility on your shoulders for rate of pay
Pros
benefits
Cons
Everything else
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Not worth the time
General Laborer (Former Employee) –  Suffern, NYJuly 29, 2017
A lack in solid leadership made the job more difficult and stressful than it needed to be. The pay and incentive didn't match the type of work that is done there
Pros
Exercise
Cons
Everything else
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This employer lies to your face and they only care about their profits, not their employees!!
Warehouse Associate (Former Employee) –  Township of South Brunswick, NJJuly 25, 2017
This employer will lie to you and/or give you false information about their positions during the job interview. Then they will change their work schedules without your input. They require you to be available 7 days a week, working a rotational schedule and they will change the start times of your shift as late as 4 hours before you start your shift. They are NOT a good company to work for, they do NOT care about their employees or how their work schedules affect their employees and their family members, and they only care about themselves and their customer service. Do NOT work for them!
Pros
Good salary for warehouse work, employees are very friendly, high priority on safety
Cons
No set policy when rules are broken, changing schedules, they are very dishonest to their employees, rotational schedule
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Fun workplace
Assistant Manager (Former Employee) –  Bronx, NYJuly 17, 2017
typical day would be getting there a little early before your shift to log in and sign in to make sure you get to see a client sooner than later since you go off a board
Pros
great people
Cons
cut throat
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Micro Managed, Long Hours, and Toxic Management
Delivery Driver (Former Employee) –  Randolph, NJJune 29, 2017
Be careful!!!! Management is extremely toxic, unorganized, and the hours will drain you! 10-12 hours a day most days. Not worth it with the amount of hours and physical demand, not to mention horrible Paid vacation days offered and be prepared to work Holidays even thought they claim you get 5 Holidays a year but will still make you work as regular pay!!!!
Pros
Paid weekly
Cons
Long Hours, Toxic Manager, Pto, Holidays, Pay structure
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Fun place to work
Team Leader/Assistant Manager (Former Employee) –  30 dunnigan dr suffern NY 10901June 26, 2017
Every day you learn something new about the furniture,the supervisors are really friendly also the crews,oportunities to grow up in the company,and good vacations rate pay.
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Great place to work...
Sales (Former Employee) –  West Springfield, MAJune 19, 2017
Definitely a great place to work with with a potential to make great money. The store I worked in had many great teammates! Management seemed to work with you no matter the problem....a great open door policy! I highly recommend working there!
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could be fun when sales team not steering up drama
Customer Service Representative (Current Employee) –  Brooklyn, NYJune 14, 2017
you do so much and get paid so little. you are responsible for finances , making all orders ARE DELIVERED SUCCESSFUL OR EXPECT CONFLICT FROM THE SALE MANAGERS AND SALE ASSOCIATE. i enjoy the customers even though we have difficult ones , they make the day go by fast.
Pros
very diverse
Cons
part time get no benefits
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good company
delivery driver (Former Employee) –  Swedesboro, NJJune 13, 2017
Raymour and Flanigan is the company where I started my driving career. The warehouse was very organized, management was easy to talk to and get along with. All deliveries were lined up in order for the drive teams to load. Problems with routes and or customer orders were always handled in a timely and fair way.
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Great place to work
Store Support Lead (Current Employee) –  West Hartford, CTJune 11, 2017
Great overall place to work. Work life balance is very good. People there are very nice and willing to help out at all costs when they are asked to do so.
Pros
Work/Life Balance is very good
Cons
No OT
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Great Hours and great benefits
Customer Service Representative (Current Employee) –  Manchester, CTMay 25, 2017
This is a great company, the company stands by their customers with great protection plans and wonderful sales. The Home furnishing consultants are amazing and i would recommend anyone who is looking for furniture to go with this company.

I have not had a great experience with the local management but i recommend a career with this company.
Cons
Very poor training
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Easy work for hard working individuals
Facilities Technician (Current Employee) –  Rochester, NYMay 9, 2017
Everything is straight forward and self explanatory. Managment is fairly hands off and lets you take care of your own work. Very motivated employess can move seemlessly throughout the company
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Good company to work for, and the benefits were great.
Sales Associate (Former Employee) –  Greece, NYMay 9, 2017
Its a good company to work for, with great benefits, however too many changes in the company that can put a lot of stress on someone who is new. Not enough time to showcase skills, too many changes as far as leadership. Less than a year I've been through 2 store managers, one regional manager, goal setting changing; which can put a lot of stress on someone new. I've learned a few things about furniture. The culture was great as far other employees. The hardest part was to get people to buy who didn't want it . The most enjoyable was getting to meet new customers, and interacting with them .
Pros
Money, Benefits
Cons
Leadership, Slow Days, not enough time to showcase skills
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none
Home Furnishing Consultant (Current Employee) –  New York, NYMay 9, 2017
Hello y'all,

I have worked for Raymour and Flanigan two years. At first it was great, I was bringing in 2000 dollar check almost weekly, but then it got slow. Slow time means long hours and no monies. Also no work life balance. Money can be made, but you will need to brake your back
Pros
none
Cons
No work life balance
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part time
Sales Associate (Former Employee) –  Atlanta, GAMay 9, 2017
I was hired as a part time employee, but as time went on I was told more than once that I was not wanted. My job was to sell furniture while maintaining sales goals.
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good place to work
Home Furnishings Consultant (Current Employee) –  Brooklyn, NYMay 7, 2017
Good job, great people to work with. Solid customer base, balanced work and family life. Treated well by leadership and co workers. stead passed business.
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Hfc
Home Furnishings Consultant Sales (Former Employee) –  Fairfield, NJMay 2, 2017
I worked briefly with the company. But for the most part it was a good company to work for. They train you well before going to the store you will work.
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Bad management
Store Support (Current Employee) –  Philadelphia, PAApril 21, 2017
Good benefits as well as other compensations. Access to 401K and student reimbursement. Bad management and equality. Unfair pay to workload ratio. overall rating 3/5
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With the right team equals success.
Home Furnishings Consultant (Former Employee) –  Secaucus, NJApril 21, 2017
Fun place to work with the right team. The team of people will help promote in every possible way your success in the sales business. This would also increase more family time.
Pros
Easy commute
Cons
No family life
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Worst company to work for ever!
Ops Manager (Former Employee) –  CtApril 17, 2017
I worked for raymour for 15yrs as an ops manager and one day they decided to up and fire me for know reason . this company and the people are toxic and there is no job stability what so ever. This company sucks, the management sucks and there reputation sucks. Don't work here !!!!
Pros
None
Cons
Everything u can imagine in a job
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Overall rating

3.0
Based on 150 reviews
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Ratings by category

Work/Life Balance
2.8
Compensation/Benefits
3.4
Job Security/Advancement
2.7
Management
2.7
Culture
2.9