Find companies:
Raymour & Flanigan
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
31 reviews

Raymour & Flanigan Employer Reviews

Company Attributes

  • Compensation/Benefits
  • Management
  • Job Security/Advancement
  • Job Culture
  • Job Work/Life Balance
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
fun
Customer Care Coordinator (Former Employee), Rochester, NY – May 7, 2013
Pros: opportunity
Cons: hours
lots of opportunity enjoyed working with customer and employees
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
A productive place with steady work and opportunity for advancement.
Furniture Technition (Former Employee), Stratford, CT – April 21, 2013
Pros: incentives, commissions, free breakfast.
Cons: not a long term career option.
I developed above average interpersonal skills. Dealing with customers on a daily basis. Hardest part of the job was dealing with the chemicals used to repair furniture. I enjoyed most the organized and dedicated management.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Terrible Customer Service
Customer (Former Employee), NJ – April 20, 2013
My wife and I bought a couch and loveseat a year ago. It was very comfortable for the first few months. After that we had to call to get the stuffing redone on the pair because you could feel a piece of wood in the couch on the small of your back. They redid it and it felt great, for another few months. Then we called again and they fixed it again. – more... But there was no longterm solution given. We will have to get this redone every few months forever. And since now the manufacturing warranty is expired we have to pay $80 dollars to get it restuffed each time. So now there is another $320 added to the couch cost every year. When talking to customer service we were told that it is a comfort issue; the couch is not broken and that is just the way it is made. We were not told that the couch was made to be comfortable for a year and then you will be unable to recline in it without having your lower back hurt because of a piece of wood poking you. Is this standard for your stores or are we talking to the wrong people? – less
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
No Happy Employees at Raymour & Flanigan
Sales Consultant (Former Employee), Wilmington, DE – April 8, 2013
Pros: good money & benefits
Cons: you will hate working there
Everybody I worked with hated their job. They were just there for the money. Overly regimented. You had to watch your back. People store your sales. Managers had their pets.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Depends on the management team.
Home Furnishing Consultant (Former Employee), Wilkes-Barre, PA – March 20, 2013
It could be a really great place to work OR not so great. It depends on the showroom you're in.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Not a real good place to work
Sales Associate (Former Employee), Liverpool, NY – March 17, 2013
Pros: advertise well, training pretty good, well known locally, benefits decent
Cons: not fair at all, too pushy, .... force sales team to almostattack customers
Played favorites......always seemd to have wrong people in management,.....pay structure for sales people not too good.......wanted to appear to be putting customer first but too ambitious and aggressive of a company.
Was this review helpful?  Yes (1) NoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Warehouse associate
Warehouse associate (Former Employee), King of Prussia/collegeville PA – March 1, 2013
Pros: some of the staff are friendly, it's like getting paid to work out
Cons: missing hours in paycheck, lots of stress, low pay, all weekends, inferior supervisor
I worked at two R&Fs as a warehouse associate for nearly a year. If you are even considering applying as a warehouse associate a brief summary here will let you know what to be prepared for.

First and foremost be prepared to be stranded for a few hours by yourself. This will mean moving china cabinets solo across the sales room floor or loading dressers – more... by yourself into customer vehicles. There should be a second associate there to help you but from my personal experience I found that, to save hours, it will probably only be you and the manager. It's a company that loves to tout "safety" about issues they previously gotten sued for but won't bat an eyelash when your lifting a granite topped table with no help.
There will always be at least three customer service reps, 2-3 managers and about 7-10 sales associates and there will only be one you. Most of the other associates will heap projects and tasks upon your shoulders while you are already overworked.
Management- your supervisor will insist on working 9-5 Monday to Friday and will hardly touch a weekend. This includes holidays (I was left alone for all three of their biggest sale event weekends)
Most of the time the manager will either be screwing around on a computer or talking on the phone while you are building and moving furniture.
The visual managers are polite and easy to work with, part of your job entails that for a few hours a day you rearrange furniture on the floor so it's aesthetically pleasing to the eye.
Hours- here is one of the most frustrating aspects of the job. R&F will automatically deduct a half hour from your shift as your "lunch" break. Since you are usually by yourself you never have time to take a break. By my estimation I only took my lunch break one fourth of the time I was there. I was owed at least a weeks wages. This is pretty much illegal and I'm sure it will catch up to them one day. They also use the old Walmart trick of harassing you to no end so you clock out and finish your work.
Also get ready to be yelled at customers and management as sales staff will promise the customer that the "warehouse guy" will build their item for them.
All this for a partly 11.00 an hour – less
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great Place To Work At
Sales Consultant (Former Employee), Nanuet, NY – February 16, 2013
Pros: management has a good hand on associates-they train you well too
Cons: very hard to work for this company as fear of getting fired
I enjoyed working for this company but had to travel 23 miles each way over the Tappan Zee Bridge to Rockland County when they had a store literally under 2 miles from me here in Yonkers which wasn't fair. I was told that I couldn't work in Yonkers because I couldn't speak Spanish so I was hired for White Plains and it kept getting put off so I started – more... in their Nanuet, NY location.This is the best furniture chain to work for in Metro NY/No. NJ but they do put way too many sales associates on their floors and it is draw against commission job and when the economy took a hit with the housing crisis, the furniture industry was first to respond to it. I really have no complaints against my store manager and 3 floor managers or the Vice President of sales. They both were very professional in all ways. This is the place to work with out a doubt but remember, it is a retail job and does require weekends and evenings. Every other Saturday you rotate hours meaning one Saturday is 9:30-6:00pm and the next Saturday is 12:30-9:00pm. I hope this clears the air as too many negative remarks on this firm and that isn 't right! – less
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
HORRIBLE...
Visual Merchandiser (Former Employee), Clifton Park NY – February 15, 2013
Pros: absolutely none
Cons: very high turnover rate. hostile work environment
I worked for this company for 9 years. I started as a visual merchandiser. 2 years in my daughters had a terrible car accident. One of my daughters suffered a traumatic brain injury. I was working part time and spending time with my daughter at the rehab hospital. At one point I was sat down and told I wasn't working "to performance level". This was – more... at a time when my daughter developed pneumonia. Due to the stress my Dr. took me out of work for one week. During this time I was replaced! At some point shortly after I was offered a different position for less money,,,even though by law I should have been compensated at the same rate.I spent the time with my daughter instead. After she passed away I received a call from HR and was given disability for those months. It was truly appreciated, but transparently a way to cover their butts.I received a call 2 days after she passed to see if I could fill in for visuals who were out on disability! I returned as I needed the income. When they returned I went into sales. The manager that was there at the time was my lifesaver. However, this company has a high turnover of employees on all levels. We then had a manager who told me I had to bring up my numbers or he would" get rid of me like an "old pair of socks". Talk about a lack of respect! I was in sales for 4 years...I then returned to visual merchandising. This was a job that I adored and had an education to do. Again we had a change in upper management and store management. Another visual and myself went to the new district manager and proposed an idea for a little more pay.. we were turned down. However this idea was implemented, after I was terminated, with 2 new visuals at the same rate of pay that they had been receiving! With new store management I was asked to work overtime from time to time. This company does not allow overtime despite their demands. It was agreed that the hours would be kept track of and I'd be allowed to leave early on quieter days and my time would be adjusted.Many employees in sales were aware of this arrangement knew of this. One of whom became a district manager later on. Again a change in management. This new manager kept the overtime agreement. Right after our annual walk through where the "big wigs" evaluate the store and good reviews given, I was written up. I became upset and asked that we continue the discussion the next day. It was never continued. Knowing that I had "banked" time I punched out early. The next day was a bad snowstorm, traveling was precarious but I knew I had to be in. When I walked in the district manager ( this was one of the aforementioned employees who knew about my "banked" overtime )was there. We met and I was fired on New Years Eve for leaving early the day before. I needed to go to mediation for unemployment and this same person sat there and LIED. DON"T work for this company. It's definitely "dog eat dog"..no concern for those that line the pockets of the brothers and cousin that own the company. The owners are VERY pompous and detached. – less
Was this review helpful?  YesNoComment

jjjj – February 19, 2013

While working for this company I witnessed furniture that had been loaned out to customers coming back to the showroom and placed on the floor for sale as new. If you're looking to work in the Clifton Park store be ready to cow tow to the backroom in getting things done. You will frequently be moving furniture yourself unless you are blonde and have a good figure. Yes, it will land on you when projects aren't done in a timely manner despite that lack of cooperation from the backroom. Be prepared for tons of back stabbing as well. Definitely no team effort exists at this particular store.

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
14 years of excellent financial success.
Inside Sales Representative (Current Employee), Scranton, PA – February 6, 2013
Great opportunity to meet new people and interact with customers for their needs. Gain many forms of experience in product knowledge and sales techniques.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Raymour and Flanigan
MANAGER (Former Employee), New Jersey – January 22, 2013
Pros: poor pay, poor products, poor upper managers.
Cons: the entire company...
Had to be the worst place I have ever worked.
Upper management is terrible and looks down on managers and associates, no value of employees in any way shape or form.
I was a manager there with a perfect track record and was let go for some lame excuse. I filed a Civil Rights case against them and now they are still trying to retaliate against me. Next – more... step is a class action lawsuit. they are no good, they discriminate against the old and if you dont look the part you are gone....
The owners are greedy and are shoddy.
They burn thru sales people like water.
Stay away...
Far away – less
Was this review helpful?  Yes (7) NoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Good associates, lousy management
sales associate (Former Employee), N.J – January 21, 2013
Pros: merchandise available, attractive sales floor, deliveries good
Cons: schedule, upper management, wednesday sale
Vendor afternoon meetings; required attendance even if scheduled off, Too many selling associates. Wednesday sale day can be a nightmare, if your sales are weak on Wednesday, but good during remainder of week, you may be written up and dismissed. Favoritism rampant. On the plus side theres always merchandise, delivery drivers better than most, sales – more... floor is organized and ticketed well. Raymour has a horrible reputation among sales people in furniture industry. – less
Was this review helpful?  Yes (1) NoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
not an easy transistion
Business Systems Analyst (Former Employee), Liverpool, NY – January 17, 2013
Pros: compensation
Cons: no advancement
the grass isn't always greener. coming from a financial background to doing almost nothing
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Good place to work
CUSTOMER CARE REP (Former Employee), newyork, NY – January 10, 2013
It was a good experience working with raymour&Flanigan. Higher management was easily reachable. Hardworking employes got recognition.But like any other retail the hours changes every week depending on when you were needed so it was hard to balance work and personal life.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
no upper management support at retail store
store mangement (Current Employee), new york area – September 22, 2012
Pros: customers
Cons: pay plan hours
Company basis your proformance on the preception of others. Upper management regionals and above spend little time in retail stores. They spend most of there time putting out fires which could have been avoided. Company discrimates no advancement for people who are overweight
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Top company for a career.
Customer Service Coordinator (Former Employee), Monmouth Junction, NJ – September 5, 2012
Great team work, job benefits, positive management team. Great atmosphere to work in. Amazing company to grow in.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Fast paced and challenging
Sales Representatve (Current Employee), Philadelphia, PA – August 27, 2012
Pros: hard work = $$$$
Cons: long hours
Each day I meet and greet customers - representing the company, and it is my job to get to know each ones needs and to help them fulfill that need - The management assist, hands on, helping me to do so. It can be difficult adjusting to some customers personalities, especially those out of ones own comfort zone - but I have learned that with patience – more... and attention to what is being said this can be accomplished. Also utilizing my co-workers in a T.O. (turn over) situation when a rapore cannot be established has been an invaluable tool !! Over all I have learned excellent communication skills and great patience as well, with the reward of accomplishing what is required of my position as a Sales Associate for Raymour & Flanigan. – less
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Very poorly managed/hostile working environment
Warehouse Associate (Former Employee), Exton, Pa – August 24, 2012
Pros: stayed extremely busy
Cons: pay, hours, poor team work
I controlled the inventory that entered and exited the store. I was involved with arranging the layout and maintenance of the store and was often involved in customer service and customer interaction. I always worked 37-39 hours a week so they did not have to pay for my health insurance.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Wasted years of my life
Sales (Former Employee), Exton, Pa – August 21, 2012
Pros: it was close to home for me
Cons: lack of advancement opportunity, horrible pay for work performed, hostile work environment
I find it humorous that the 'best' review is right from Liverpool, NY, where the owners work.

My very first day on the job, I walked into the showroom and thought to myself, "I feel like I'm going to be fired." Years of giving my 100% every day, hurting myself physically, and rewarded with EXCELLENT reviews by my manager, and a lousy 3% increase in – more... my first year.

Empty threats from management, bordering on harassment. Uncompromising sales managers with unrealistic expectations regarding performance. As other posts said, you fear for your job every day. People got fired because they weren't a "cool" kid, regardless of performance. If you weren't part of the "circle", then you had no chance.

Tremendous amount of good people working there, but in order to move up into management, you need to be a nasty person who only sees budgets.

In my 20+ years of working, this was possibly the most abusive employer I have worked for. Once a VP was overheard speaking with the owners. The VP had told the store managers that, if they hit their sales budgets for the period, that they would get bonuses. Owners said "No". VP said, "What should I tell them?" Owners said, "Tell them that they have jobs."

Nasty people to work for. Cut-throat. They only see numbers, despite what their ads for employment say. – less
Was this review helpful?  Yes (1) NoComment

PAYMOUR – January 22, 2013

I agree 110%

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Professional, Productive, Friendly
Store Stock associate (Current Employee), Long Island, NY – August 20, 2012
Pros: benefits
Cons: salary
Raymour & Flanigan has been a great job so far. The managment is very friendly and helpful. The training that is given to you is extensive and understandle. I have learned how to control inventory in the store. I also learned different about furniture manufactures. My duties include running reports and receiving new inventory each week. The best part – more... of the job is working with my fellow employees. – less
Was this review helpful?  YesNoComment

About Raymour & Flanigan

Raymours Furniture is heating up the oft-chilly Northeast, doing business as Raymour & Flanigan. The company operates more than – Read more