Recovery Agent / Cable Tech (Current Employee) – Houma, LA – July 3, 2017
pros/ work at your on pace, no boss breathing down your back. just don't like guns in my face all the time. people are always mad. highly stressful job atmosphere. could deal with it better if the pay was better. should come with combat pay.
Very professional very easy-going laid-back and fun to work for
Feel customer rep (Current Employee) – Norfolk Virginia – June 27, 2017
I work 5 days a week I learned a lot from a job from being patient understanding be a very good listener and become very patient with customers people and coworkers one of my hardest part of the job is just dealing with customers that's very high rate and don't have any patient and that's why I'm there to calm situation down and fulfill my job by completing it properly the most enjoyable time at my job it's just going because the very relaxed fun and understanding supervisor and I like working with my coworkers
Comcast Contractor (Current Employee) – Oak Park, MI – June 12, 2017
Able to work with the public in collecting equipment and saving customer with a past due payment. Hardest part is dealing with some customers who are fed up with Comcast. Most enjoyable part is when you get a chance to save a customer and get their service restored.
Was a nice place to work before they lost there contract with time warner cable
Collection/Disconnect Technician (Former Employee) – Myrtle Beach, SC 29579 – May 27, 2017
Would pickup work orders at office and drive to customers house to meet face to face, Very little training you just learn as you go along, Supervisor was always leaving or getting to work late due to family problems, That was that hard part of the job, The best part of the job was meeting the customers.
A typical day at work was signing on all the systems and begin answering the phones. I learned a lot of professionalism at this job. Management had up
Dispatcher/Customer Service Representative (Current Employee) – Oak Park, MI – April 20, 2017
A typical day at work was signing on all the systems and begin answering the phones. I learned a lot of professionalism at this job. Management had ups and downs but what office doesn't. The hardest was getting others to do their job and not put only on one one person. I enjoyed when we had lunch bought for the office.
Project Manager (Former Employee) – Milwaukee, WI – April 12, 2017
This is one of the more embarrassing employments of my career. Although my commission based pay was suitable for the work I was doing, The upper management in this company is a complete mess! With the overwhelming constant turnover of staff members, I am surprised this company has managed to stay in business.
Still don't know (Current Employee) – Lafayette, LA – November 4, 2016
Well, sadly I didn't even start yet. The hiring process is a joke. Found the job on Craigslist. Guy hiring me was never prepared, only got one shirt that was the wrong size. No good benefits. Cheap car magnet for a sign. Filed all necessary paperwork and was told I hadn't completed it.
Unorganized, sketchy, no guaranteed pay, own vehicle, no fuel or mileage pay
A typical day would start in a hotel room to circulate territory if needed.Take last night's orders to the cable operator.Resolve any issues.Do invoice once a week to Cable operator. Submit payroll for crew (4 to 22 salesmen) to RCH office once per week.Resolve crew's issues in the field.collect sales orders at end of day.
Contractor (Former Employee) – Michigan – May 5, 2016
Very stressful at time because of management and their egos. You work hard and for the company and receive absolutely no rewards in return for your loyalties. The pay isn't ever steady and your management controls your rate of pay. The majority are singled out for unnecessary and ignorant reason so. The applications used for work neve seem to work right and you are constantly blamed for their applications not working. The only good thing about working here's was you set your own hours. And even then management tried to dictatehow and when you worked. Overall the worst place to work by far.
Independent Sales Contractor - Las Vegas, NV (Former Employee) – Las Vegas, NV – October 27, 2015
Total insanity. You get to live for free, work for turf without leads, or decent offers. Paid training is a joke, as any pay is reliant upon selling antiquated cable services that most customers gave up long before you knocked on their door.
When the sun shines, it's your lucky day. Everyone is in a great mood because this is not their only source of income.
You pay for your fuel, your meals, your decision to remain with this company.
Collections Agent (Former Employee) – Monroe, LA – October 1, 2015
I learned in this atmosphere, the importance of being a great person when it comes to collections of any sort. You have to be considerate and understanding of others struggles even in collections. I not only understand, but I was able to comfort clients with ease when it came to billing in their struggle in which made me feel great as an individual.
Only worked here because I couldn't get anything else.
Administration (Current Employee) – CA – September 16, 2015
Office work with this company is terrible. To start they hired almost anyone. Throw new people in expecting results. Lots of miscommunication, changed minds on policies and rules frequently then punish people for not following them immediately and immaculately.
Good behavior, hard work and going above and beyond isn't rewarded in any way. They have unrealistic views on how much should be completed in a work day. I've seen people work through their lunch hours or clock out and continue working for hours after just so they don't get sat down and talked to or written warnings or yet another threat of termination.
No real incentives to stay with this job unless your a masochist and enjoy the stress and constant threat of being fired.
Well, supposedly there's benefits... I haven't been offered any.
No pto, no vacation(paid or unpaid), no sick pay, no proper management, no holiday pay, no bonuses.