Good Pay, but very Stressful
Customer Care Advocate (Current Employee) – Wilkes-Barre, PA – January 27, 2016
When I started, it was a fun job. As the years went by, it was bought out by an investment company, and now, not so much. The coworkers are good people, management seems to be fair in accordance to what procedures they have to follow. It's unfortunate you have to compete w/all your coworkers to get a shift you would like to work, and that can get stressful. Shift bids are required every 6 months. That is when it went down hill for me. Holidays are a must, unless you put in for them off way in advance.
health benefits more money, shift bids.