Pros: free lunch some days, breakfast, pot lucks, open door policy, mangers work on the floor with reps.
Cons: not enough coverage, overload in work, tools are not up to date or proficient of the clients, something is always down
A typical work day would be working closely with my team to resolve customer account issues. I learned how important it is to handle every customer with excellence. The management staff was approachable and helpful. My co-workers were great team players. The hardest part of my job was the distance I drove to work. The most enjoyable part of my job....it was worth the drive.