Licensed Customer Care Agent (Current Employee) – Greenville, SC – August 10, 2017
This is a nice place to work. Fast paced but not to bad just keeps you busy. Laid back environment. I do enjoy my job and my co workers. I was provided the opportunity to learn the insurance world gaining additional knowledge in that field.
Contact Center Associate (Former Employee) – Greenville, SC – July 27, 2017
Very high call volume. Out of a 16 people training class 13 quit within a 3 month time frame. They micro manage alot. They expect you to basically beg people to visit the apartments even if right off you can tell the potential tenant only wants to know pricing.
Web Business Analyst (Former Employee) – Carrollton, TX – June 21, 2017
RealPage is and excellent multifamily living management software place to work. Staff is very professional and takes a long term view of the services in the market place and how they as a company will grow and prosper.
National Acct Executive IV (Former Employee) – Dallas, TX – May 17, 2017
Working here for 8 years was truly amazing. The culture is inviting and warm and they have great employee appreciation moments. This is a work hard, play hard environment and most everyone would enjoy it. You truly make lasting friendships and build a great career here!
Contact Center/NWP Resident Service Agent (Current Employee) – Richardson, TX – April 27, 2017
Productive work place with room for growth. Management seeks to make sure that employees needs are met and any concerns get the necessary attention. Company offers numerous incentives when the companies goals are met.
Market Analyst, MPF Research (Current Employee) – Richardson, TX – April 13, 2017
Overall, company grows by acquisition in order to meet revenue targets. Recent pivot to analytics which is right move, but 5 years late to the game. Management protects its own with no clear path to career advancement or pushing employees to go beyond their comfort zone.
This company does have things to offer employees. But seems to be frowned upon when utilized. Instead of team building its a divider. Those that participate when told are rewarded, and those that don't are considered outsiders, and soon dispose of. There is no room for human error with this company. Work before family and all else. They do give you the option to work from home. But only because they figured out that they can get more production out of you. If you're sick, don't take off, work from home. Even if you have the flu, and can't talk. Production driven company
Honestly loved this place. I had a misunderstanding with my former supervisor and I felt like she had pushed me to far. I made the mistake of leaving. I really miss my job here in the maintenance department and I wish i could get it back. I made a mistake that I am still learning from.
RealPage provided me with a good opportunity to work in an industry leading SaaS company. As with any job there are many pro's and con's to the company. I always felt that RealPage provided me with great compensation and good medical/401k benefits. I was able to provide my input and felt that I assisted with the overall growth of my department.
This company is large and is continuing to grow. They can offer you opportunities to work in many different areas without having to change companies. They have goals to make the company a place you love to work.
Lead Business Analyst (Current Employee) – Richardson, TX – September 6, 2016
I love the organisation as a whole and the business processes. I work with the best people there. Recently moved to a very big and much improved work location in Richardson where the employees will now have so many perks like bigger and better conference rooms, cafeteria and gym.
I enjoyed my time here until they changed management 3 or 4 times. It became difficult to know and understand the leadership within the company. The coworkers were all fun and loving almost like a family. The training was good until they introduced the new automated system and those that originally created the system was no longer with the company. It created a bit of a monster.
They training takes a long time, but it is worth it. They are so nice and they really care about their employees. They managers were nothing but supportive and they made sure to help and check in with you until you felt comfortable working on your own. They have constant fun workplace celebrations--like when they celebrated May the Fourth. Its such a fun environment!
RealPage's poor leadership is suffocating. Not one leader knows what it will take to get this company out of the pits and into positive revenue. The various departments operate in silos and duplicating effort and creating disjointed experiences for the customers. There is no respect for work life balance because the company is understaffed. The expectation is for you to work 14 hr days every day with no appreciation. I'm disappointed with RealPage, and hope and pray someday they will be able to dig themselves out of the grave they are creating.
Day to day in the inside sales role is fairly laid back in management style, but often frustrating because of the lack of internal communication between management, product groups, and sales team. The inside sales role requires outbound phone calls to current customers, with the goal of selling them additional software. It is a consultative sales approach, which I had to pretty much learn through trial and error, as the company does not have an adequate training program in place. Management and coworkers are awesome to work with.
Laid back, no micro-managing, ability to move around in the company
Not enough training, bad internal communication (working to fix this now though), compensation plan is impossible to figure out