Focused on numbers, people don't matter unless they make waves
Project Manager (Former Employee) – norcross GA – October 9, 2015
This company has gone downhill with its current leadership in North America over the last five years.
It has great policies, visions, and systems but the management does not live by them or hold lower level management to them so there is a lack of accountability and quality.
The organization is not well structured. Sales and operations are not given coordinated objectives and report on different chains of command. This creates conflict due to competing goals. Sales-wants sale for commission. Operations-wants a gross margin that meets objective.
The company politics are extremely strong so the only way you will be promoted is to be a male who has been in the military.
The main focus is the financials. They have great tracking for operational metrics but they don't focus on quality. Ie if there are backlogs there is no focus to reduce.
Due to the financial pressure they also have been cutting management at the expense of operations and quality.
No support from Operational Leadership