St. Cloud Office - Never again! Horrible work environment!
PCA (Former Employee) – Saint Cloud, MN – September 21, 2015
When I went in for my interview, immediately I was leary. The office looked very run-down, nobody smiled, staff shuffled around frantically, and I was ignored for nearly 5 minutes. I just sat there waiting until someone asked me if I needed something. During the interview, I felt rushed. I felt as though I wasn't being listened to. But, I was just needing a side job to make some ends meet. I was hired on the spot and was offered a pretty low wage, even for having 8 years of experience and wonderful references. I was given a schedule by one of their schedulers and was excited for my hours. But, when I went for my first visit, the day and time were wrong. The client was upset that I had shown up. The scheduler didn't even give me the correct day and time! The next day I had a different client. I could not find the home. I called the office and the scheduler was giving me attitude for being lost! I was lost because she gave me the WRONG ADDRESS! Even after she realized that it was her error, she still seemed annoyed with ME! I wanted to quit then and there, but I'm not that kind of employee. I did, however, give my 2 week notice that next day. Please be warned. There are many other CNA, HHA, PCA agencies out there that pay much better and have a friendly environment. I'm just glad i finally found a wonderful part time job elsewhere.
Very unfriendly office staff, low wages, scheduling department lacks knowledge of their own clients