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RECOVERY INNOVATIONS
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19 reviews

RECOVERY INNOVATIONS Employer Reviews

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Pretty Great Workplace
Coordinator (Current Employee), Riverside, CANovember 6, 2014
Pros: clear boundaries and ethics, open communication, solutions-focused supervision, respectful of employees' time
Cons: medical benefits
I have worked as a Recovery Innovations employee for many years. I have to say, I've never run into crooked or shady dealings. From my personal experience, there are some great highlights of what Recovery Innovations offers:

*Clear indications of what is expected from employees

*Clear boundaries and ethics to protect both employees and persons being – more... served

*Respectful and above-board with employee time (ie, non-exempt employees are not allowed to volunteer time off the clock, period)

*A process for dealing with employees' work challenges that is based on strengths and solutions instead of penalties and retribution

*Open-door policies in administrative and supervisory staff that encourage open communication

*Strong policies against harassment and gossip

The medical and dental benefits aren't the best I've ever seen, but the company pays the majority of the costs and also puts cash in Health Savings Accounts for employees each month.

Social Services work, as a norm, is stressful. Providing direct services can be mentally and emotionally draining. It is not for everyone, and that's OK. But from what I've experienced, Recovery Innovations has good policies in place that help minimize stress and encourage a healthy work environment. – less
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Most unethical place I've ever worked
Employee (Former Employee), Wilmington, DEOctober 5, 2014
Pros: co-workers
Cons: not a good place and management are liars.
CEO is extremely unethical and is working with state officials to systemically discriminate against minorities. Chief Nursing Officers guts every program at agency and casually moves on with no consequences. CEO is catered to by a bunch of yes men and has no morals. Run if you have a conscience
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Great and caring management
Mental Health Specialist (Former Employee), Thousand Oaks, CASeptember 4, 2014
Pros: pleasant environment
Cons: low pay in a high cost state
I would conducts group classes one or twice a week. There was significant paperwork involved. I also mentored specific individuals assigned to me. It is a wonderful environment with very caring people, who shared personal experiences with various conditions.
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Excellent place to work
Certified Peer Counselor (Former Employee), Fife, WAAugust 29, 2014
Pros: job satisfaction
Cons: stressful working with mentally challenged people
Responsible for counseling Individuals in Crisis and needs of Social Services. How to best serve others. My supervisor was a very understanding and helpful person. Everyone was a pleasure to work with. Dealing with people in crisis that I could not help. Seeing people I helped succeed.
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Positive work environment
Recovery Coach (Former Employee), Oakland, CAAugust 14, 2014
Pros: close to my home, many opportunities to learn
Work alongside very responsible & professional colleagues
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Great team, terrible Leadership in Arizona. TERRIBLE!
Shift Coordinator/Recovery Counselor QP (Former Employee), Jacksonville, NCAugust 6, 2014
Pros: close to home, decent pay
Cons: insurance costed way too much for way too little coverage, terrible leadership/administrative staff in arizona.
I worked with a great team at Recovery Innovations. We ran like a well oiled machine. However, because of the way our shifts/teams ran, the group that worked at the opposite end of the week as us were liars, cheats, and deceitful. The constantly left their work for us, didn't show up for work (or would show up late) and have one of their friends clock – more... in for them (or they would clock in from home!). It was reported numerous times, and nothing was ever done about it. So many things were wrong with the folks out in Arizona. They made us dread coming to work because you never knew who was going to be let go for absolutely nothing. Those that were the trouble makers were the ones that kept their jobs (you know, the liars, cheats, etc.?). The good employees were used as scapegoats. The compensation was decent, but good luck getting a day off!

The Administrative staff in Arizona should be absolutely ashamed of themselves for how they treat their employees. We were used. – less
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new company that works hard at helping people with challenges overcome.
Recovery Coach/Peer Support Specialist (Former Employee), Oakland, CAJuly 10, 2014
Pros: helping partners overcome their challanges to become the best they that they can be.
Cons: having to change the clinicians notes because they want to change the writing of them.
Meeting for coach's and partners to participate in and get to know each other. this meeting last 30 mins. to an hour. we facilitate groups that are aimed at helping the partners focus on their issue of the day and the best way they can overcome it by using the life skills placed before they. Identifing the problem and then problem solving with a recovery – more... coach to see the best way for the partner to overcome it. the hardest part of the job is the changes it goes throw to twick it and finding what works for the whole as a group. the most enjoyable part is seeing the look on a partners face when they overcome a challange and letting them know they are in charge of their own lifes. – less
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Good place for people with big hearts.
Peer Recovery Coach (Former Employee), Fife, WAApril 7, 2014
Cons: benif
Working with people in life challenges.
Training and support provided. Not much room for growth or advancement.
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Interesting Mix of People
Finance Manager/Property Manager (Former Employee), Phoenix, AZDecember 8, 2013
Expanded my knowledge base to include Non Profit accounting.
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This agency does not ;provide salary scales or wage increases. The staff do not feel appreciated for what they do.
Crisis Services Team Lead (Current Employee), Wenatchee, WADecember 1, 2013
Pros: their services philosophy
Cons: work enviornment
work hard
management does not include anyone in decision making processes. HR is not good. My co-workers are wonderful and the reason I stay with this company
I enjoy working with the program participants
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Fast paced mental health crisis unit, serving unpredictable clients, and management that was not supportive of its employees.
Behavioral Heatlh Specialist/Shift Coordinator (Former Employee), Fife, WAAugust 9, 2013
Pros: free lunches if you ate with the patients at meal times.
Cons: no breaks or lunches were able to be taken do to constant short staffing.
Fast paced, with minimal to no support from management and no room for growth. The management changed policies and procedures on a whim and had little follow through. Stagnate wages for the past 4 years there were no raises or COLA's. The health insurance was expensive with extremely high out of pocket expenses. It was a nice and clean facility with – more... excellent and dedicated service delivery staff. – less
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Training is done with peers who have had quite a bit of time with the company. This is quite helpful as they share key pieces of information,
Peer Recovery Specialist (Current Employee), Phoenix, AZJuly 6, 2013
Pros: the celebrations for accomplishments
Cons: not enough time to get notes done
This company is very people friendly and oriented and very interested in the individual succeeding in their job. They also celebrate change and honor individuals who have gone above and beyond in working with individuals who are severely challenged by their own personal mental health challenges and yet completed a very difficult goal, became employed, – more... etc. A day in the work of a course facilitator for recovery classes requires that the course facilitator is fully prepared and that the individual uses "recovery language" ; requires that the facilitator engage class participants in the class subject matter, which generally encourages others to also participate. Each class is two hours in length, with one or two `10-15 minute" break. A facilitator must write a note on each participant at the end of the class. The note should reflect "progress that is specific to the individual for whom the note is written. All group notes are due within 24 hours of the class.

A day at work for a recovery coach who is working individually with people can be quite variable, depending on the goal that the participant is working on. Recovery Coach could also be taking the individual to a clinic or a wellness city that is having an event or classes that may be of interest to the participant and may help them to complete their goal sooner, progress forward to a better happier life is totally dependent on the individual, however, the coach can make a real difference by helping the individual to validate their own personal strengths, by using open ended questions that can help the individual better remember those times when he/she did feel good and knew why. Such experiences promote hope and encouragement and demonstrate to the participant that they have value and can work, can be a contributor to society. The mission statement of this company says it well: "To create opportunities and environments that empower people to recover, to succeed in accomplishing their goals, and to reconnect to themselves and others, and the meaning and purpose in life".

The most difficult part of this work is writing the group notes or the individual progress notes as written by the recovery coach. These notes are due to administration within 24 hours of the time the class ended. For individual notes, this should be within 24 hours of the individual meeting ended.

The most enjoyable part of the job occurs when as an employee I am able to witness change that occurs in the individual and when they are able to demonstrate how much they love life and it shows in their face, their way of communicating, the way they carry themselves, they look tall and they make visual eye contact and they share what they are doing to enjoy life and help others, These are incredibly enjoyable moments. – less
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small start up with a big goal
Recovery Navigator (Clinical Supervisor) (Current Employee), Wilmington, DEMarch 7, 2013
Really don't have anything to add about this companyt. A typical day was hectic but what can you expect. I got a lot of training and certificates that I hope will help me with other positions. Management was wonderful - dedicated to the program and goals. My co-workers are full of drama but also dedicted to the program and goals. The hardest part of – more... the job was maintaining work life balance and the most enjoyable part of the job is often leaving as this work is not for the faint of heart. – less
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Minimal work requirement.
Behavioral Health Technician (Former Employee), Riverside, CAMarch 4, 2013
Pros: good wages.
Cons: high stress, low workload.
Great place to start in the Mental Health field. High risk of escalated threats of violence and unexpected behavior.
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Productive and educational workplace with computer access.
Peer Support Specialist (Former Employee), Oxnard, CADecember 10, 2012
Pros: learning recovery and wellness tactics and snacks available for clients
Cons: helping clients who were having mental challenges
Taught recovery classes and wellness classes to clients as instructed, I learned and used some information in my own daily routines. My co- workers were very helpful in explaining how to instruct classes. The most difficult part of instucting classes is for clients to believe in hope, and when they do life becomes not so challenging and you feel good – more... that you have helped them. – less
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Horrible to employees
Shift Coordinator/Recovery Counselor QP (Former Employee), Jacksonville, NCOctober 29, 2012
Recovery Innovations uses their employees as scapegoats. They hired many hard working individuals that were determined to do right by those in need. They employed people under misleading hopes and blamed it on the employees when they (Recovery Innovations) failed the community.
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Great Mission
Billing Specialist (Current Employee), Phoenix, AZMay 29, 2012
The mission of this company is amazing, helping people over come and recovery from the mental issues in their life.
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Great for education and serving others
Case Manager (Former Employee), Kill Devil Hills, NCMay 8, 2012
RI provided top-notch training and education to it's employees and excellent service to program participants. Wish they had found a way to continue clinical services and maintain funding sources.