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Red Hawk Casino
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37 reviews

Red Hawk Casino Employer Reviews

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Great place to work
Benefits Manager (Current Employee), Placerville, CASeptember 7, 2014
Excellent benefits, great people and many opportunities.
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Little room for growth within the company
dealer (Former Employee), Placerville, CASeptember 4, 2014
Pros: free lunches, full benefits with matching 401(k)
Cons: often work holidays, requested days off must be made 3-6 months in advance, sick days/vacation time come from same bucket
- constantly revolving management
- negative work culture
- promotions are usually outsourced, promotion from within is rare
- high turnover due to inflexible attendance policy/inconsistent management
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Fun Place
Lead Cashier/ Hostess (Current Employee), PlacervilleAugust 27, 2014
Guest Assistance, Answer Multi-line Phones and setting reservations for
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Fun Place to work
Slot Attendant (Former Employee), Placerville, CAJuly 11, 2014
Pros: gifts, lunch, new friends
Cons: smoky environment and far from where i lived
I would meet so many people and build a relationship with them. Customers would bring me gifts from trips that they went to or food from restaurants that they tried.
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to micro managed
SECURITY OFFICER (Former Employee), Shingle Springs, CAMay 19, 2014
In a nutshell to many cooks in the kitchen figuratively speaking
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Run by people who dont care
Valet Attendant (Former Employee), Placerville, CAApril 11, 2014
Pros: free lunches
Cons: bad management, no job security
I worked the valet department at red hawk and the first thing i noticed was how often they fired people. They believe, at red hawk that the best way to run a business is to have an constant stream of people running through at all times. Although i have to say you will make quite a bit of money working valet, i just dont think is worth it for all that – more... you have to go through. At red hawk the managers, supervisors and leads are mostly bad at what they do an i am sure that is due to the fact that they have no chance of geting fired. The other associates although get fired all the time and have absolutly no job security and do almost all the hard work. The moral is very very bad at this company and you will dread coming to work – less
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fast fun work place
reward center representative (Former Employee), Placerville, CAApril 7, 2014
Pros: free lunch
Cons: smoke
a typical day at work would be standing behind a counter and putting every new guest into the rewards system. helping old guest print out comps and help update information. scan i.d cards , print out comps, data entry. i learned how to scan information in to the data base. management was great, co workers were friendly, i would have to say the hardest – more... part of the job was standing in a smoking section for periods of time cause Im a non smoker. the most enjoyable part of the job i would have to say the guest cause we get to see all kinds of people from everywhere and it still amazes me that some stay for days at a time in the casino. – less
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Fast paced and guest service oriented
Valet Attendant (Former Employee), Placerville, CAMarch 19, 2014
Pros: free lunch and snacks, tips, good hours
Cons: management was difficult to work with
A typical day at work included constant contact with guests are providing outstanding guest service. I learned a lot about guest service and Red hawk as a company. My co-workers were fun to be around and made the work day enjoyable. The hardest part of my job was communicating with Management. The most enjoyable part of my job was my co-workers and – more... communicating with the guests. – less
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Great environment and team work.
Cage Cashier - Finance Department. (Current Employee), Shingle Springs, CADecember 3, 2013
Great environment and team work.
Good communication with your management
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Productive
Casino Supervisor (Former Employee), Placerville, CASeptember 7, 2013
Pros: great management
Cons: horrible hr
I liked working with management, but HR was the problem. When I was pregnant with twins I was fired while on medical bed rest. Would not put me on light duty or give me a 2 week extension post surgery.
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Productive and great learning environment
dishwasher/ Cook (Former Employee), Placerville, CAAugust 14, 2013
Everyday you learn something new while employed at this casino. I learned a lot about sanitation, cooking, and customer service. The management was fair and had great management skills. The hardest part of the job was being able to stand on your feet the entire 8 hours of work. The most enjoyable was the learning environment.
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Awesome
Slot Supervisor (Former Employee), Placerville, CAMay 14, 2013
Working in the casino industry is a lot of fun! Its fast a pace, customer service environment! Management is great and your co-workers put the TEAM in TEAM Work!! I love walking around and helping the guest and making sure their needs are met!
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at first i love this place, and now i hate it...
dealer (Current Employee), placerville, caApril 16, 2013
Pros: toke rate okay, free food, frequent breaks
Cons: weak benefits, management, gossip and favortism
the first couple months working here was really good, everyone was friendly and the manager on my department was very cool, but as times goes by they get more and more serious on what you do on your job. i was constantly watch as i was dealing and they would find the smallest incorrect way and make it do it their way. every floor wants you to do it – more... their way and its very annoying to remember to know your floor. the free food is good, but it's the same food every other day. got very tired of it. the part timers get no benefits what so ever and its very hard to move to full time because they would force you out a lot so you wouldn't have to stay over the 32 hr a week limit. if they do, then they will have to give you full time and they don't want to give full timer positions away because this company is broke and dont want to pay for your benefits. the only fun thing about this job being a dealer is interacting with guest and other dealers and managers. the floors can be very bad at times, but overall it's a decent place to work for now to get experience until whatever comes along next. horrible management sometimes and they are getting more stricter and stricter on dealers have limited ways to keep themselves awake (i work grave yard).

and another thing, HR at this place are not team players. they give you a hard time to make you think you should know what is done around here. – less
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not the place to work if you have a family
food server (Former Employee), placerville, CAMarch 23, 2013
Pros: coworkers and most guests
Cons: where to begin
Started out opening team I lasted 18 months before I quit because my benefits were taking away due to the fact my manager did not give me my average letter and they were not mailed to your home address with the excuse that no ones address was correct but if I recall you have 48 hours to report it to gaming or you can be fired and they will do it. My – more... sister had a baby and did not report it immediately even though they knew she had gone out on maternity leave she got reprimanded when she returned because she did not come up and let gaming know.The h.r. and gaming department do not communicate.(I guess thats like manager to employee) When I went to work at the casino I was under the impression you got paid time which I did acquire but was not allowed to you we were always to short staffed. And breaks did not recive those either and when you did get one you had to pay other servers. End results boss would not work with my schedule and i was no longer at there disposal after loss of benefits my husband's job then became number 1 and my family. – less
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A Decent Company to Work For
Main Banker (Former Employee), Shingle Springs, CAFebruary 9, 2013
Pros: full-time, benefits, co-workers
Cons: management, erratic hours
I was actually there to open with the casino back in 2008. It has come a long way since then. They went through several GM's and other management in a short time. The first year was insane until every department started to get on the same page. The second year was a little better. The third year was when they pretty much cleaned house and cycled in – more... a new staff population. Since I started there, I had seen many good, hard-working people come and go and lose their jobs over either something small or just being on the chopping block. I was lucky for a while because my position was kind of rare and was always operational and had available hours. They never could seem to hire or promote the right people to higher positions. Favoritism was a big issue there and led to many problems and frustration. The benefits were some of the best that you could find around anywhere and at little cost to employees. Don't count on job security though because they are always looking for ways to downsize and you end up just a number in their book no matter how well you do or how nice you are. I did exceptional there with no problems whatsoever and my downfall was my manager with a grudge for no apparent reason. Another reason was that I was making great money and it was much cheaper for them to hire someone new for a lot less pay. The co-workers were always awesome and friendly. I had achieved great friendship with people from every department on the property. The hardest part was mainly the erratic hours and also being expected to work almost every day of the year, including holidays, weekends, and what not. You have to become a guru with time management just to be able to balance your work and home life. Nevertheless, I had a chance to learn a lot from people of all backgrounds, age groups, and races. Despite everything good or bad I still recommend this place as a good stepping stone or experience for anybody. – less
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I am a casher, food server an i clean the dinning
Food Server/Cashier, beverage server, (Former Employee), Shingle Springs, CAJanuary 4, 2013
I am a casher an a food server i make sure everyone has there food an its to there likeing
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I am a casher, food server an i clean the dinning
Food Server/Cashier, beverage server, (Former Employee), Shingle Springs, CAJanuary 4, 2013
I am a casher an a food server i make sure everyone has there food an its to there likeing
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Very nice place to work, I like working out side cleaning, and making the Casino looking good I do my work with pride.
Groundskeeper (Former Employee), Placerville, CADecember 18, 2012
Pros: free lunches
Cons: small breaks
When i get to work i would gather all my things to gt my day started, clean parking lots, dump trash,mowed the lawns, and cleaned walk areas.
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Great place to work while your guests get to play!
Dispatcher / Slot Floor Person (Former Employee), Placerville, CANovember 6, 2012
Pros: free meal, beautiful casino, fantastic people to work with
Cons: healthcare cut
I enjoyed interacting with our guests when they had questions, needed help with a machine or needed change. It was a lot of fun paying out a jackpot and sharing in our guests excitement.
I learned a lot about the gaming industry.
I really enjoyed my co-workers and became friends with many of them.
The hardest part of the job was not being able to sit – more... down to repair a slot machine or refill it with paper.
The most enjoyable part of the job was seeing the smiles on our guests faces and having a part in their having a great time. – less
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A job with room to grow.
Many departments (Current Employee), In casinoOctober 29, 2012
Pros: permotions, pay increases every year, free food, discounts, safety, fun games and contests, picknicks and partys and to many to name
Cons: 6 months between transfers, not much overtime, uper management keeps changing
I have been working there for almost four years. I worked my way up from the floor up, now i am a lead/supervisor. I never felt that it was hard to keep my job, if you did what your getting paid to do then there shouldnt be a problem. But if you dont show up to work they dont like that, just like any other company. Most people get fired from there for – more... something as stupid as not comming into work and drugs. You get 9 days a year sick leave what more do you want. There is paid time off, benifits, free food, gift cards on christmas and so much more. All the angry things on here is mostly people who got fired from not doing there job. Grow up people, Red Hawk is growing and learning everyday. You cant exspect everything to be perfect in such short time. I love my job and i worked hard to get where i am today. – less