Red Rocks Credit Union Employee Reviews in United States

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overall a poor experience
Branch Officer (Former Employee) –  Highlands Ranch, COOctober 7, 2014
Lack of managerial organizing and involvement. Did not feel welcome or part of a team. While the pay and benefits were pretty decent.
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Good work Enviroment
Branch Officer (Current Employee) –  Highlands Ranch, COFebruary 28, 2014
I have enjoyed working here. I wish the benefits where better.
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no opportunity for advancement. poor leadership.
managment (Former Employee) –  highlands ranchMay 8, 2013
no opportunity for advancement. poor leadership. technology lacked and ATM, kiosks, phone systems were always down or broken. a million vendors to keep up with.
Cons
management
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Former BO; assist members with deposits, withdrawals, payments, safety deposit box.
Branch Officer (Former Employee) –  Highlands RanchOctober 28, 2012
Sales are required. Even when you met the sales goals the management would find a way NOT to pay your bonus. Claimed to be the leader in field for technology, i.e. kiosk, atm, online banking, etc. However, the kiosks, atm, phone system, etc. were frequently down/broke/not available - this caused very angry members that we had to handle face-to-face. Very difficult working conditions. Management said they have an open door policy - NOT true. I worked at RRCU for 2 years and there was a complete turn over in the teller line.
Pros
close to my house
Cons
employees not held accountable (management)
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High-tech credit union equipped with advanced kiosks for members to use remotely to process banking needs.
Branch Officer (Former Employee) –  Highlands Ranch, COJuly 2, 2012
A typical day at Red Rocks Credit Union would consist of assisting members and non-members with their banking needs. This would include processing deposits, issuing cashier's checks, processing cash advances, accepting loan payments, and aiding members when needed with remote transactions. My job would also include faxing and receiving documents to and from members. Scanning documents would be a daily task as well. While working with Red Rocks, I learned a lot about XP, as well as adjusting to a unique form of banking-remote delivery.
Pros
close proximity to home, located in busy location.
Cons
no personal banking available to members, no pin numbers available on members' debit cards, poor benefits plan.
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Great place to work
Sevice Manager (Former Employee) –  Highlands Ranch ColoradoDecember 7, 2011
Great technology, ahead of their competitors. Cutting edge and top rates offered to members.
Pros
internal advancements
Cons
possible long hours if issues occur unexpectly
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Overall rating

2.6
Based on 7 reviews
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Ratings by category

Work/Life Balance
2.8
Compensation/Benefits
2.7
Job Security/Advancement
2.5
Management
2.2
Culture
2.3

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