Comment – June 8, 2013
Company is no longer fun to work for. Its new "Route Operations" system basically spies on you all the time. You wear out your car for Redbox. You fill your home with their boxes, tape, labels, rags, cleaner, etc. You end up thinking about their kiosks all the time instead of enjoying any "spare" time you have. You work more hours than you are paid for, PERIOD!!!. The managers in the Chicago area act like they are g-sters, with big egos. Instead of paying you for what you are worth, they have endless training sessions and parties which are mandatory, wasting precious money. You'd better wear a lot of sunscreen or you'll surely get cancer standing in front of kiosks. You have a constant barrage of absolutely stupid customers asking absolutely mindless question at every single machine you are trying to work. You are given only 18 minutes to service each machine, and it's getting worse. MORE WITH LESS is now their way of doing business. Yes, as others have said, the managers are all pimply faced females who are 80 lbs overweight. They lie to you constantly and try to make it sound normal. BTW, it's not about people or employees....it's about making the bosses feel needed and necessary. Every week there is some new program. The latest one is RAD, which strongly supports the (you-know-what) culture (just a headsup for you). Watching a few free movies may not be worth your health, your skin, your nervous system, and your new way of living as a Redbox employee.
Comment – May 9, 2013
Are your hours really down to 23 weekly or is that your merchandising time at kiosks? from what I understand (we are about to start our opt routes) & yes, our 18 min x kiosks merchandised= the hours listed above, but we are also compensated for warehouse time of 2.5hrs, .5 hrs of admin time daily & travel time. I know it kind of stinks being on a route now & less flexibility, but we do have jobs, we have income when others are jobless. I hope things are getting better for you.