Field Service Technician (FSR2) (Former Employee) – Eastern 1/3 of MT and western 1/2 of ND – August 13, 2012
Redbox was the best job I ever had and my direct manager was great. However, when the company went "public" the stockholders became more important than the employees on the street. They began micromanaging us and reducing the amount of time we should spend at each location--at the expense of keeping our kiosks as clean as we used to.
I started as an independent, part time merchandiser in 2006 and worked up the ladder until I just could not take the micromanaging any more. I did not mind driving 500-1200 miles per week (often driving 500 miles or more in just 1 day) or using my home as a warehouse, but I did mind it when they thought I could do my job (which they were constantly adding to) without working overtime. I was always under-reporting my time to keep them off my back and they still weren't happy.
Field Service Representative (Former Employee) – Clifton, NJ – March 14, 2018
Redbox is a great place to work. Your have more flexibility in that job than you would in most other jobs. You pretty much set your own pace while working and everyone is great support when you have questions or concerns or just need a little extra help.
Field Service Rep (Current Employee) – MD – March 7, 2018
It's a great place to work if you don't have any dependents. It's very flexible though which is also great if you do have children. They pay just doesn't compensate enough for the wear and tear on your car.