Training Leader (Former Employee) – Oakbrook Terrace, IL – July 11, 2017
During the time-frame of my employment; company was growing at an incredible rate. Most training took place on the fly with management having the attitude of "They will learn as they move along". Poor communication between upper management in Seattle and local management in Oak Brook, IL. Culture was very laid-back in Oak Brook and very button-down in Seattle. Company was populated with younger corporate types trying to climb the corporate ladder quickly. No place for someone in their 50's.
I enjoyed goin to work everyday the hours worked well with other things I had going on in my life. Paid training so that was alwayz a plus. Had vending machines and break rooms with computers and couches to relax on. But no phones while on the floor working.
Desktop Support Technician (Current Employee) – Oak Brook, IL – June 12, 2017
Redbox is a great company to work for. The work environment is great and at times can be a fun place to work,especially with the group outings. Great benefits and a friendly co worker atmosphere. Great place to connect for resources as well
Each month you will receive a free employee appreciation lunch, group outings, and a relaxed work environment
Work schedule is a bit tough, you are required to work on Saturdays and may have to work the whole weekend as well
Merchandiser (Current Employee) – Lubbock, TX – June 9, 2017
Redbox has great flexibility and freedom. I see my boss once a week and thats it. I currently work a 4 day week and have flexibility to do errands in middle of day or kids activities. Decent job but no room for advancement and pay increases are weak.
Great people, very flexible and casual environment
Business Systems Analyst (Former Employee) – Oakbrook Terrace, IL – May 10, 2017
Great people, very flexible and casual environment. Free coffee and snacks, flexibility on time and working remotely. More P.TO would be nice. Alot of priority changes. Not clear direction from upper management.
Redbox overall is the best place to work. Lots of traveling involved but great to meet new people. Bonuses and benefits are great but in the area I lived we didn't get 401K. But that was not the companies fault just there provider.
Field Service Tech 2 (Current Employee) – Texas – April 11, 2017
This used to be awesome company to work for, now they have become money hungry greedy corporation that cannot get any talent to save them. The bonus structure is a JOKE and almost not worth putting on the post, On call with no pay and losing benefits as fast as they are losing customers.
FIELD SERVICE REPRESENTATIVE 1 (Former Employee) – St. Louis, MO – April 9, 2017
At first the job was great the lead manager was very well seasoned on the job and the team moral was great ... Made it not so bad to do the unpleasant parts, Then they changed management to a person that was ego powered. NOT for the better. NOT worth the money paid to do the massive amount of work in one day easily a 12 hr day with little to no break. NO days off , no teamwork,
Customer Service Representative (Former Employee) – Downers Grove, IL – November 9, 2016
this was by far the worst job i have ever had in my life. I worked here right out of college. They over work you and under pay you. You basically get paid to lie to customers about their rentals and being over charged and if the company has a glitch and the customer gets charged its your responsibility to figure out how to get the customer off the phone with out offering them any money back just codes for free movies and you couldnt give them more than 10
Machine Support Technician (Current Employee) – Oakbrook Terrace, IL – June 3, 2016
Fun place to work for, You come in and start fixing kiosks. Learned alot about how the inside of the machine really works. Theirs many ways to fix the different issue that i would see. You get to help the technicians that are physically fixing the machine, We would brainstorm everything possible to make sure the kiosk will be up.
field support 1 (Former Employee) – Lawton, OK – April 10, 2016
was interesting always busy with different things to do. all about redbox an how the company works an what it takes to be a field rep. management would always do all they could to help you in any way that they could. co-worker were always will to help an take over your route when needed with out complaint, toting all those boxes from place to place always on the go an traveling place to place an meeting new people.
the christmas parties and the extrathe company would do for you