my job is to troubleshoot kiosk issues that are generated via Remedy (ticketing system) and via phone call from both the field team and customers or client calls. the role is a great laid back role, most of the job is remote troubleshooting. its a typical 8 hour shift but theres reoccurring PTO and some ( not a lot) paid holidays to make up. free snacks and company paid lunch (once a month) and lots of event including company paid movie screenings and outings. friendly environment, training as needed. there are opportunities to move up i have witness some well deserved coworkers move into new roles, and management has been nothing short of great. casual work place and most of the employees are friendly and fun to work with.
free snacks, lots of events and room to grow, and good benefits
Pay can be a little more competitive, but they kind of make up for it with the benefit package and activities, the job can be repetitive and boring after so long.