Management is fairly organized; basically if you follow procedure, you won't run into any trouble. A couple of the managers take a bit of time to warm up to, but most of them are fairly professional and will get along fine with you if you can follow directions.
Co-workers are very much a mixed bag--everyone from high school students to retirees. There is occasional drama, but it's not too hard to keep yourself out of it by finding something else to do.
The biggest drawback of working at a place that sells overpriced products is that you have to deal with customer complaints all day everyday. It can get bit exhausting because it's always the same complaints over and over, and there's really nothing you can do to help.
I did enjoy getting to know my co-workers, though. I got to meet lots of different people from different walks of life. Of course, if you're not a people person that's probably a drawback for you.
Also, if you like going to movies, the manager lets you get up to 3 free tickets a day while you're working there, which is more generous than a lot of theaters.
Overall, North Hills Theater was an alright place to work, but I wouldn't want to get stuck there more than a couple years. You might get a hold of an assistant management, but I don't think they get paid that much more than floor staff.
Free movie tickets, organized procedures
lack of opportunity for advancement, annoying customers