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Regal Entertainment Group
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189 reviews

Regal Entertainment Group Employer Reviews

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Horrible
Box Office Cashier (Former Employee), Round Lake, ILNovember 18, 2013
Pros: free movies
Cons: management wasn't honest
The job was extremely easy. I was lied to by my manager. The typical day was greeting guests as they came in.
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Productive and great work environment
Associate Manager (Former Employee), Alpharetta, GaNovember 17, 2013
Pros: management, employees, always kept busy
Cons: long hours that lasted until 4am
Regal offered me great management experience for my future, and the skills I have attained have without a doubt prepared me for future work opportunities.
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Hard work and learning experiance
ASSOCIATE MANAGER (Former Employee), Bend, OROctober 21, 2013
Working in the theater was hard work as a manager. As a manager you are the only manager in the building with one or two other employees with you at once. My biggest challenges came from working in a theater that was older and had a lot breaking down all the time. The theater closed down summer 2013.
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Good Job for Students
Floor Staff (Former Employee), Denver, COOctober 18, 2013
I worked here while going to school and they work with your schedule and have later shifts for people who go to school during the day
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Productive but Entertaining Workplace
Floor Staff (Current Employee), Lakewood, WAOctober 12, 2013
Pros: free movie passes
Cons: either super slow or super busy
A typical day at work always involves cleaning. Their motto; "ABC - Always Be Cleaning." We have to clean windows, glass, sweep every bit of debris off the floor, off counters or outside. We have to clean in the theaters between movies, and in the hallways or bathrooms.

I learned better customer service, friendlier disposition, how to handle difficult – more... situations calmly, and how to be more of a people person.

The managers at my workplace are serious, but fun. They will always get all their tasks completed, help all the floor staff(everyone not a manager) when needed, but still be able to talk and share stories with everyone laughing.

Most of my coworkers are hardworking, get-the-job-done type of person, again still having a good time.

The hardest part is on a busy day, running around everywhere, doubling back twice, making sure every little thing has its place and is in its place.

The most enjoyable part is the experience! You get to meet so many different people, the regulars or the newbies. You can be having a horrible day and one person can walk by, say "Thank you so much! You guys are awesome," not even having personally spoken to you, but still make you feel so much better. I love it! – less
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Fun for first time job, college student, side job.
Usher/Concession Attendant/Box Office Attendant (Former Employee), Fresno, CAOctober 10, 2013
Pros: free movies!!!
Cons: low pay and not a very long lived type of career
Very easy job! The hardest part of the job is probably concession, it's extremely fast paced and safety is a huge concern. Easiest part is walking around cleaning theaters in the middle of the week while school is in session. Fun job, minimal pay for minimal work. Promoting is easy enough if your driven but pay doesn't get much better. Best part is – more... that (at least when I worked at Edwards Cinemas) I could get 2 free movie tickets to any movie, and some free popcorn and soda. – less
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some benefits were great and some not so great
concessionist (Former Employee), Wilmington, NCOctober 9, 2013
Pros: free movies some discounted foods
Cons: hours aren't that great
I had great co-workers some days were better than others the hardest part of the job had to be cleaning the theaters by picking up all the trash,putting all the arm rest up,and cleaning up spills etc...
Management was alright but as there were multiple managers it could be quite crazy at times.the most enjoyable part of the job was seeing free movies.
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Fun experience, much to learn about Movie theater production
Floor and Projection Manager (Former Employee), Portland, OROctober 3, 2013
The time at Regal was great. Management was very understanding and helpful when things came up. They did their best to train everyone and treat them with courtesy and respect. There was always work to be done and with movie showings every hour the time flew by. The most enjoyable part of my Projection Management experience was editing film reels and – more... being able to watch the finished product by myself with no other distractions in the theater. – less
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Laid back workplace with some drawbacks
Floor Staff (Current Employee), Downingtown, PASeptember 29, 2013
Pros: free movies
Cons: bad scheduling, annoying hours.
A typical day working concession stand at Regal involves taking customers orders, food prep, and cleaning. I learned a lot about how to handle cash and customer service. Customers are generally agitated with how high prices are and can sometimes be a pain. Management is so/so. Some managers are very friendly and helpful and others clearly don't care. – more... The major flaw of the management is scheduling. They often schedule too many people on days that are never busy which results in workers getting sent home as many as five hours early without pay. My co-workers are generally very friendly and make the job enjoyable considering there is a lot of down time between rushes. The hardest/worst part of the job is when you're scheduled to close concession.. I've been there as late as 1 AM. The best part of the job is the pay, when I started I never expected to be making 25 cents above minimum wage.

Overall it's a pretty good job. – less
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Efficient hardworking environment
Floor/Concessionist (Current Employee), Gilbert, AZSeptember 11, 2013
Helping customers with snacks and tickets, directing them to their theater, multi-tasking. Cleaning work areas and keeping bathrooms and theaters presentable.
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Fun work place
Cast Member (Former Employee), East Greenbush NYSeptember 6, 2013
Day to day I took tickets for customers along with sell them concession products. Between movies I would go in check to make sure everything was working right. After the movies got out I would go in an clean them. Co workers are very nice an super easy to get along with
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Good job for a first time employee or student
Floor Staff (Former Employee), Virginia Beach, VAAugust 27, 2013
Pros: free popcorn and soft drinks, discount on food items, free tickets
Cons: part time
This job is good for first time employees or students, high school and college a like. Do not expect to get too many hours though. Most of the management is fair and helpful to any concerns you may have.
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Limited time with Family
Senior Associate Manager (Former Employee), Middleburg Heights, OHAugust 23, 2013
Pros: free movies
Cons: limited advancement
The hours are not great if you have a family
Free movies are nice
The employees are the key to being sucessful
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Great people and customer service
Floor staff (Former Employee), Charlotte, NCAugust 21, 2013
The hours at Regal were long based on how busy the theater would get, the location I worked for is the busiest in the Southeast area. I learned great customer service skills as well as thinking quickly on my feet. My co-workers were very flexible and willing to help each other. The hardest part of the job was the long hours and the amount of customers – more... that you would help on a daily basis, all in all it was an enjoyable experience. The most enjoyable part of the job would have to be the staff, there was always a manager to say positive, upbeat things whenever we were very busy. – less
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Okay Place While In High School
Manager (Former Employee), Atlantic City, NJAugust 20, 2013
Pros: free movies, fun coworkers.
Cons: low pay, understaffed, no benefits, no full-time positions, low raises.
It's an okay place to work while you're in high school or starting college, but if you actually need money this isn't really the place for you. The hours are good during the summer, but don't expect that many during any other season. The pay is very low compared to many other places, minimum wage, and there are no full-time options for floor staff, – more... and hardly any for management either, and since the Affordable Care Act was announced, the company has taken a strict stance on not allowing more than an average of 29 hours a week at the end of the year, so you may have 40 hours one week, followed by 5 the next week. Hours are constantly being cut, and the buildings have the bare minumum of staffing at all times. – less
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Great first job
Assistant Manager (Former Employee), Raleigh, NCAugust 18, 2013
This was a great place to work if going to highschool(which i was for most of it) or if going to college AND you also don't need lots of cash. But, there isn't much of a career in it. The pay was terrible, short breaks, high stress environment, but hey good movies..
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Heading in the wrong direction
associate manager (Former Employee), south floridaAugust 14, 2013
Pros: free movies, employee food progam
Cons: healthcare for part timers, limited mobility
I liked the company when I got hired but as time went on I really began to see how much they could care less about their employees. If you are part time they will not let you work more that 30 hours a week because they do not want to pay for health insurance. They will not allow the employees to receive anything larger than a 2% raise, but the CEO gave – more... herself a 20% raise. Even if you work 40 hours a week they will not provide you with full time benefits if you are not coded in the system as full time. They went through a phase where they fired a bunch of managers so they could lower payroll because they figured out that it was cheaper to pay one person overtime than it is to pay 2 people regular time. If you want to move up past a general manager position have fun, almost every time a district manager leaves they just re-arrange the districts so they do not have to pay another district manager. – less
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Cool job ruined by poor management
Floor Staff (Usher) (Current Employee), Fort Lauderdale, FLAugust 5, 2013
Pros: free popcorn and soda (on break only, wtf), two free movie tickets
Cons: short breaks (35 min), poor management, poor benefits, poor facility
First off, we don't get set days. You work whenever they feel like scheduling you. And they're VERY inconsistent with how many hours they give you. I went from 30 hours one week to 12 the next.

The managers are huge on playing favorites and making false promises. That's the worst I can say. They'll go above and beyond to accommodate for one employee – more... while the other gets treated like trash. And as for false promises, well, I was promised to be trained for concession within a week of employment. It's been three months and I'm still an usher. Meanwhile, BRAND NEW employees are being trained for concession and box office.

The managers are also by far the most cheap SOB's I've ever had to work with. Not sure if it's their fault or the company's, but you usually go to a theater expecting it to be nice and chilly. We always have two or three theaters that are hot. The main lobby is also hot. Some of our theaters also smell bad because of spills. Management does nothing for that either. Concession prices are overpriced as hell to the point where I feel bad for the patrons.

My co-workers are really the only reason this job is bearable. The job itself is fine. If I were to make a switch to another theater with better managers, I feel it'd be the perfect gig for me. – less
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Decent place to work
Concession/Box Office/Associate Manager (Former Employee), Indio, CAJuly 30, 2013
Nice place to work. Always extremely busy on Sundays but I feel that is what made that place fun to work at because all the other days are extremely slow.
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Productive and fun work place with great movies
California Teacher Fellows Foundation (Former Employee), Fresno, CAJuly 28, 2013
Some days were slow, some were fast. I learned that you never know what your day at the movies will be like. Every movie release is different than others. Some managers were great, some had faves, and some were moody a lot. I had the best co-workers while working here. The hardest part abuot the job was closing by yourself on a very busy night. I loved – more... to work on the busy premiere nights, because of of the crazy, fun customers. – less

About Regal Entertainment Group

Regal Entertainment Group hopes to create loyal subjects out of fickle movie-goers. The largest theater owner and exhibitor in – Read more