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Regence
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13 reviews

Regence Employer Reviews

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CS
Customer service (Former Employee), Lewiston IdahoNovember 16, 2014
Great environment if your one of thee favorites. I would not apply if you have children. While in training you will be expected to not miss any days within an 12 week period. If so your employment will be termed. The manager does not care. Supervisors are supportive and will do what they can. If your single and have no life other than work. This is – more... the place to be. – less
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Rewarding but demanding job
Customer Service Specialist (Former Employee), Medford, OROctober 13, 2014
Pros: friendly, positive environment, great benefits
Cons: very demanding, high volume, high stress.
This is a demanding job! After a year, there were 5 out of 15 people from my training class still employed. Make sure you have excellent time management skills-not a lot of time set aside for follow-up work. Very high phone volume. Having said that, it is also a rewarding job and the company is adamant about promoting a positive work environment. First – more... call resolution is a high priority and reasonable call handle time is permitted to achieve this result. The benefits are great as would be expected from a health insurance company, and time off is available. I think it's a great company to work for, just make sure you're up to the task, – less
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Very positive work environment.
Underwriting Department (Former Employee), Lewiston, IDOctober 8, 2014
Regence is a demanding and fast work place. Insurance changes everyday, so there is always something to do. The employees were fun and very helpful.
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Jobs
None (Former Employee), Burlington WashingtonSeptember 27, 2014
I am not sure what the working environment is like although I need a FT Job so as I apply and wait....on the interviews I will see...
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Good place to work.
Project Manager (Former Employee), Portland, ORApril 24, 2014
Pros: great management
Cons: no continuing education
Good place to work. Good opportunities to move up in the company
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Highly dysfunctional office
Claims Analyst II (Former Employee), Lewiston, IDDecember 17, 2013
The supervisors enjoy playing favoritism and relegating those who are not their favorites to the most menial jobs with little opportunity for advancement. Senior management does little to curb this behavior.
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Corporate Evolution, Observed
Mail Room Supervisor (Former Employee), Everett, WASeptember 30, 2013
Pros: friendships, benefits, a sense of accomplishment.
Cons: increased management control from out-of-area, less independence
Workdays began with incoming mail which needed sorted, opened, and distributed (this would come to include routed messages from other corporate branches, and deliveries from UPS and FedEx).
I initially microfilmed a great deal of information for our archives on 3M Microfilm Cameras, and typed data onto client's plastic ID cards using a modified Linotype – more... machine (immensely noisy); both of these latter processes became obsolete over time.
Most of my supervisors were women, and I had good working relationships with most of them (one is still a good friend). But being a rare, non-executive male among so many women was at times awkward; my trying to keep boundaries in place was probably seen as unduly standoffish by some.
The best part of the job lay in the friendships, and a sense of accomplishment at handling a project. The hardest came as we merged with other firms, and both relationships and responsibilities shifted. What had started as a local firm became part of a multi-state corporate entity; problem-solving was largely taken out of local hands. – less
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Great people doing miracles
Training & Development Coordinator (Current Employee), Portland, ORMay 2, 2013
Support Regence‚Äôs business strategy by planning, coordinating and conducting training across a four state region. Provide leadership, mentorship and coaching of staff. Conduct evaluations of training programs to ensure effectiveness and make/recommend modifications as necessary. Facilitate, develop and implement training of employee/physician on-boarding – more... and development programs. Provides support to department and division leaders in applying training and procedure implementation. – less

May 12, 2013

The training that was provided to me as a nurse clinician was so bad..this is in the Medicare part. The trainer was fragmented --she needs to get a teaching certification, or not teach/train at all. The supervisor in the med advantage was sending you e mails to evaluate your performance----the e mail was more of a harassment, than support . The whole process was so bad. There was no cohesiveness nor any order at all.The intake people keeps sending IM due to incoming calls ,even though you are on the phone, and the supervisor gets mad if you can not answer it. the phone?????) Multi tasking here is a nightmare and taken to the extreme and not realistic. I can see that they are hiring clinical trainers ---- I hope the training will be better and proper. and good luck.

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Greedy Management
Claims adjuster (Former Employee), PortlandNovember 23, 2012
Pros: telecommute
Cons: every benefit renewal at the first of the year; they took something awayfrom the employees
The people that were not in management, were nice people with good values. Management was only after meeting their personal goals so they could get a big incentive payout. They were put in a better class than the non management. They recieved their raises at the first of year before budgets. Incentive pay outs were higher and the health insurance offered – more... to management, regular employees couldnt have.
There is a lot of "back-scratching", a lot of members money being spent needlessly.
If you have morales and want to feel good about youre company, dont work for Regence.
I worked there for over 30years. – less
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a very nice place to work
C S Specialist/Membership Administrator (Current Employee), medford, oregonNovember 14, 2012
This company makes you feel welcome and part of the team. They want you to succeed.
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Worked there for almost 20 years. Hated it for about 14.
Financial Analyst (Former Employee), Portland, ORMay 3, 2012
I started off in operations (claims and customer service) and ended up in the finance area. Most of the people I worked with were just trying to get by, like me, so we got along okay. I had at least dozen supervisors, managers, directors over the years and I trusted about three of them. No matter where I worked, there were always a few people who were – more... super cozy with the bosses, and those were the people you couldn't trust. Most departments have a coddled princess and her hand maidens that get special treatment. They are the eyes and ears of the managers, and they get all the easiest job assignments and eventually become managers themselves. Get on their bad side and you'll end up doing most of their work. It's not just an operations and finance problem either. The whole company is super sneaky, and the worst people end up with the best jobs. Honestly, if I made a list of the ten worst people I've ever known, seven or eight of them would be people from Regence. – less
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Good Company
Database Analyst & Development - Project Intern (Former Employee), Portland, ORApril 16, 2012
I completed a semester long project for Regence at the University of Portland. It was unpaid. Overall great learning experience.