Supervisor, Customer Service, Jacksonville, FL - March 13, 2017
I was in charge of 20 people in the mall. My role when I started my day consisted in getting them organized and filling out paper work for the company when I started my day.Then I would get in touch with security so they can give me feedback on anything I needed to know that had happened the day before so I can be aware. I would then be carrying around my radio and keep communicating with my coworkers on what was expected to be done and helping them out as well. In case of an emergency I would immediately call security and let them handle and resolve the insident or accidents around the mall.