I worked at Regional Finance for 6 years. In that time, i was promoted from Assistant Manager to Branch Manager. I was suddenly dismissed in August 2016. Although I was given cursory reasons for my dismissal, I was a productive manager who had met delinquency goals and added more than $700,000 to our branch ledger this year. I was informed that my departure was not due to any HR reasons, but I am still shocked that I was let go. This company, while a good one to work for in terms of bonuses and work culture, provided little structured training for it's recruits. When I was promoted to manager, I was simply transferred to another branch. There was no formal manager training online of otherwise. It was training by trial and error which results in very mixed results.
The daily routine involved processing loan applications and calling delinquent accounts to try and resolve the problem. I had a good team although the lack of formal rules left little room for discipline outside of vaguely worded warnings or write ups.
I learned the value of structured training at this job. The more you know, the better you can instill into your co-workers. The hardest part of the job was not knowing whether any of the internal policies would change from day to day since they updated and procedures (and frequently contradicted policies set out just days before) on a daily basis.
The most enjoyable part of the job was getting delinquent accounts up to date using the various methods at our disposal as well as knowing that we had lent money to people who truly needed our help.
Bonuses, structured work hours
Insurance was not very good. The lack of formal training was difficult to get used to.