As a unit clerk things get hard. Mentally hard.
Unit Clerk (Current Employee) – Scranton, PA – June 11, 2016
A normal typical day, goes smoothly, new patients come in I write up this thing called a Cardex. Which is kind of like a cheat sheet for the nurses instead of having to search for it in the patients actual chart. I answer the phone calls, give them to the nurses or staff member the person that is calling is looking for and that's basically all.
I've learned to answer phone calls how to be proper and polite especially to people who are concerned for their family members in the hospital, which is more about being a basic human who can relate to things like that.
My co-workers can be a bit much to deal with, but they are all pretty sweet, and understanding for the most part. There are some who have power go straight to their head and end up messing things up but, my job is to fix the mistakes and I do my job of fixing it very well, if i do say so myself.
The most enjoyable part of the job is being able to help these people as best as I can so they can go home happy and healthy, with the proper medications and the right amount of visits from their doctors.
The nurses week and hospital week favors are pretty nice.
Rude people can put a damper on ones spirit espiecially if you have to work with them