Assistant Corporate Regional Security Officer (Former Employee), West Monroe, LA – June 17, 2013
Pros: great bosses
Cons: dealing with the grief of situations
My position in Regions Bank could at times be stressful but was alway busy. A typical day was office work, i.e. paperwork, answering phones, filing, and taking care of both company employees and customers. My job was to make reports and keep files on all fraud or security issues. Typically I handled under bank regulations and procedures all fraudulent – more... checks, etc making sure that local police for the customer's branch received all information necessary to process the perptrator from minor theft to bank robberies. It was an exciting job and I enjoyed being able to help customers in setting things right for them. I learned how to calm and take care of my customers; To understand them and what they were going through. I absolutely loved working my by two supervisors. Although they demanded a lot from me we got along well. The hardest part of the job was really realizing the number of incidents of fraud and robbery occur. However, it was nice to have lined out instructions for what to do in each situation that helped me to complete my job properly and in a timely manor. – less
Vault Teller (Current Employee), Ladue, MO – June 14, 2013
Pros: work atmosphere
Cons: health care benefits, pay rate
The hardest part of the job was working without getting bonuses or worthwhile pay increases. The most enjoyable part of my job was the daily customer interaction and getting to know all of my customers on more than just a business relationship level. I learned how to adequately work through a work rush while maintaining a sense of calm and that working – more... as a team will make the work day sail by smoothly. My current manager and co-workers all get along well and are easy to work alongside. A typical day at work begins with branch opening procedures, collecting items for processing from night drop, pulling/filing reports when necessary for head teller, opening for business and then processing transactions for customers in the lobby and drive thru in a timely matter. – less
Assistant Branch Manager/Branch Team Leader (Current Employee), Little Rock, AR – June 13, 2013
Pros: steady position and i know what i am doing
Cons: long drive to work and home
I enjoy my job and visiting customers and have learned quite a bit about being in a managerial position there. Sometimes the hard part about the job is getting so busy I cant finish daily tasks and getting in trouble. I enjoy seeing customers smile and be happy when you have helped them out such a consolidating their debt and decreasing monthly payments.
Teller II (Current Employee), Memphis, TN – June 10, 2013
Pros: great benefits, pay for schooling
Opening the branch preparing for the day, Answering phones and assisting customers, faxing, filing, and other tasks. Balancing cash boxes and vault at end of day. Shipping in and out excess currency to Federal Reserve.
I'm a hardworking, determined worker. I'm a people person and easy to get along with.
Hardest part of my job is making sure we have – more... enough currency to supply our customers as well as non-customers. The most enjoyable part of my day would be the customers themselves, getting to know people and building a personal relationship with them so they know they can feel comfortable doing business with me, and that I not only care about work, but I care about them as well. – less
If you enjoy counting money, helping others, and down to earth people, then this is the place!
Teller (Current Employee), Baton Rouge, LA – June 9, 2013
Pros: great working enviroment, bonuses, free lunches, vacations, sick time, etc..
A typical day at Regions Bank is that we make it to work around 8am and we begin preparing the branch for opening. Under dual control we open all the vaults and we all prepare our teller windows for when it's time to open. We open our branch at 9am and our customers are normally already lined up at the doors waiting for us to open.. There are very few – more... days where we are not busy.One of my greatest reasons for enjoying my job is because I feel that I have one of the greatest managers in the world. She is very understanding and so loving. My manager and my co-workers make such a great team because we all know our jobs and we do our jobs. We are one of the top branches in South Louisiana. The most enjoyable part of my job is laughing and joking with my co-workers. I've had jobs in the past and it's hard to find employees with different personalities to get along so well. Also, I enjoy counting money and meeting new people. I love going out of my way for my customers. I always put myself in the other persons shoes and my heart goes out to them. There are times I may go above and beyond the call of duty. Because I have so much love for people and I wholeheartedly enjoy my job, I honestly can't find anything hard about my job.. – less
Teller (Current Employee), Livingston, AL – June 9, 2013
I have learned a lot about how to blend customer service in a fast-paced, exacting environment. My co-workers and I have developed teamwork and implimented procedures to make sure that we support each other, while getting the job done. Both the best and worst parts of this job is waiting on customers.
Technology leader for Sales and Service (Current Employee), Saint Ann, MO – June 3, 2013
Manage the banks money in the vault, ATM, and the Automatic Cash Dispenser. Provide customers with solutions to better fit their needs and future goals with money management. The most enjoyable part of my job is the face to face interaction with other associates and customers.
Teller (Former Employee), Mobile, AL – June 3, 2013
I enjoyed my time with AmSouth before it became Regions. The branches and customers were great, but advancement was not for those who worked hard, but was for those who knew someone. Pay was reasonable, but not very competitive.