Questions and Answers about Regus Management

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If you were in charge, what would you do to make Regus Management a better place to work?


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2 answers

Increase staffing level at each location to provide improved customer service.

Answered - Area Manager and Key Accounts Director (Former Employee) - Washington, DC

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Set precise goals based on geographical data, build a business plan that supports the data and change the company from a top down management style to incorporate both top down and bottom up resources. I would have focus groups, round-table marketing meetings (via conference call and at a center level) and open communication up between employees and management. Create jobs for mentoring. Reward employees with a reward driven performance structure. Implement training and mentoring program to boost moral and create tomorrow'sleaders rather than having the "I don't have time" or "that's not my job" mentality. I would also implement monthly events for customers that included appreciation awards.

Answered - Community Manager (Current Employee) - Knoxville, TN

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