Regus

201 reviews

Regus Employee Reviews

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
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productive
Customer Service Rep (Former Employee), Memphis, TNAugust 16, 2015
Very busy work environment. Friendly clients. Great locations and offers. Learned a lot about business management. Multiple phone calls at once. Filing and sorting mail.
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Very hard company to work for
Coaching General Manager (Current Employee), La Jolla, CaAugust 5, 2015
Regus has changed so much. It is no longer a great place to work. There is no work life balance. It is full of sharks who will run you over to get a sale. They don't care about the customers just – more... the dollar signs. It is a shame because it use to be a great company. There is no support! They cut staffing and still expect you to do the work of all of the individuals let go and maintain clients happy. It is impossible to do so with all the pressure and work piled up. – less
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my job and a very typical day
General Manager (Current Employee), New York, NYAugust 1, 2015
Pros: I work with great people
Cons: No consistency
• Hire, train, coach, evaluate, and manage direct reports
• Handle day to day operations to include: center performance, profitability and success
• Manage and oversee 10M budget, P&L's and margins – more...
• Maintain departmental budget and identify areas for improvement to be more efficient
• Direct day to day workflow through prioritizing and delegating tasks
• Generate profitable new business in order to meet/exceed set targets
• Networking guru: know how to build strong and lasting relationships
• Own the entire sales cycle from lead/inquiry development, negotiate and close
• Aggressively grew monthly revenue from $0 to $500,000 in less than a year
• Manage both direct and indirect reports – less
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Set your own guidelines
General Manager (Former Employee), Greenwich, CTJuly 23, 2015
Pros: Good Compensation
Cons: Poor Management, little room for promotion, no work / life balance
Management do no lead from the front, poor training and there is little growth potential. Get to the office, check email, pivotal, appointments and phone calls for the day, manage the office, update paperwork, etc.
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Not a Commercial Collections
Account Manager (Former Employee), Addison, TXJuly 23, 2015
The job was not Commercial Collections as stated and the Manager did not know how to talk to people and was unapproachable.
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Productive Workplace With Advancement Opportunities
Client Service Representative (Former Employee), Houston, TXJune 23, 2015
Regus is a great place to work. The daily tasks are often different from the next. At Regus we have the opportunity to meet different people from different walks of life. I enjoyed making bonds with clients and help them with their business needs.
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At Regus
Client Service Representative (Current Employee), North Eastern District of NJJune 17, 2015
Cons: Travel
I work quickly and accurately in a timely manner to complete tasks to satisfy client needs and meet daily, weekly and monthly goals.

Versatility in working in an ever-changing multi-cultural environment – more... and communicating with other team members across the world in order to provide excellent service.

Manage receptions, meeting rooms and business lounges.

Ensure client satisfaction and resolve clients' concerns and disputes in timely manner. – less
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good starter job
Warehouse Worker (Former Employee), Stafford, TXJune 10, 2015
Pros: somewhat flexible work schedule
Cons: no extra clothing to protect the employees from the cold temp
the company is a good place to obtain a job allowing one to have a steady income flowing in to allow someone to take care of their family.
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Everyday is different then yesterday.
Client Service Representative (Former Employee), Roseville, CAJune 3, 2015
Working in the property management field, days can be so much different then then the day or week before. You never know what to expect and you have to take each day with ease and prioritize.
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stayed to long
CSR (Former Employee), Dallas, TXMay 29, 2015
Pros: a job
Cons: management does not care about their employe
Any and Every thing negative you have read regarding this company is all true....

Possibility of advancement does not exist.
NO support from upper management
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Fast paced sales
Account Manager- North America (Current Employee), Addison TXMay 19, 2015
Pros: Can work to get a better shift
Cons: If you dont hit your goals you dont get comission
Reach out to clients day in day out to see if we can help them get needed office space or virtual office. You will be in a forever changing atmosphere and pace. Co-workers are great, only a few bad eggs, – more... but you will find that anywhere you go.Management has so far to go for they operate at a mid size company level at at global size. Many things go wrong and a lot of trail and error. The most enjoyable part of the job is the high energy level on the sales floor. – less
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Expect to be bounced around or have your job sent elsewhere
Collector (Former Employee), Addison, TexasMay 14, 2015
There is absolutely no job security for the little people here, management does not take them into consideration. You will work hard but to little avail.
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CSR
CSR (Former Employee), Dalls, TxMay 3, 2015
Pros: Working for multiple companies and gaining a ton of experience.
Cons: Hours being cut, and no appreciation for work done.
I handled multiple client incoming calls,responding to queries via email, posting marketing ads via craigslists, moving furniture, staging offices, touring prospects, maintaining the overall apperance – more... of the center. I also managed the invoices from vendors, property management, collect payments from clients. Assisted with any administrative work any of the clients needed.

The idea of Regus is genius! But the management and how they treat their employees is disgusting. – less
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Great Clients
CSR (Former Employee), Vero Beach, FLApril 19, 2015
Assisting our clients everyday and working on daily reports and craigslist ads. I have learned a lot on how Regus process works and its a great company. The General Manager she is very nice person but – more... just needs more training in management how to speak with her employees and also how to be a little bit more professional. The hardest that just remembering everything have learned because there's something always changing or getting added. The most enjoyable part of the job is definitely the clients. – less
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Challenging environment with heavy client contact.
Customer Service Representative (Current Employee), Chicago, ILApril 14, 2015
It can be difficult to prioritize your day as clients and your manager constantly delegate to you. As offices and meeting rooms can be booked at a moment's notice it can be hard to turnover the inventory – more... quickly. Juggling the inventory, answering phones, managing IT issues while maintaining center standards is challenging.

Your co-workers are a great support to you daily.

The responsibilities are many and the centers are deliberately understaffed which results in frustration.

The paid time off is great.Opportunities for advancement are limited unless you pursue a managerial (sales) role.

You will look forward to assisting your clients and learning about their companies. You can make a huge impact on their impression of the company. – less
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great place to work
CSR/Receptionist (Current Employee), Pittsburgh, PAApril 7, 2015
very professional and great people love my job just need part time just to many girls and conflicts its everybody wants to be better than everybody else
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You choose where you work.
CSR (Former Employee), Bay AreaApril 7, 2015
It's a job. Lots of on the job training from other team members. Great clients. If you have a good team, you will be okay working here.
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Typical work day
Senior Customer Service Representative (Current Employee), Fort Lauderdale, FLApril 2, 2015
I conducted customer meetings, toured customers, handled customer concerns, coordinated questions through to resolutions.
I also train new CSRs in the center and act as a team leader to the CSRs throughout the day.
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Fast Paced Work Environment with High Expectations
General Manager (Former Employee), Ontario, CAMarch 23, 2015
Overall, an interesting opportunity for the right person. Very high expectations. Compensation not in line with expectations, but benefits were very good.
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Great Company Weakened by Archaic Management Practices
General Manager (Current Employee), Atlanta, GAMarch 11, 2015
Pros: schedule, co-workers, clients
Cons: lack of advancement opportunities, pressure, lack of praise
I really enjoy working for this company due to my work/life balance, but the archaic management techniques of constant pressure, little praise, and negligible advancement opportunities eventually wear you down. A more supportive leadership for employees and clients would work wonders.
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