REI Systems Employee Reviews

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Its a good company
Business Analyst (Current Employee) –  Sterling, VASeptember 11, 2015
I enjoyed my time at REI.The company is very diverse and the founders are some of the nicest people you will ever meet. The last few months though, the company is losing large-scale projects and have affected the mood of the workers. Overall, I still enjoyed my time at REI.
Pros
Great benefits
Cons
Wrong People Managing projects
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Working at REI
Techinical Support Analyst (Current Employee) –  Sterling. VAJuly 21, 2015
It is a excellent company to work for. They have a exciting and enthusiastic working environment. They function like a startup tech firm but they are a well established firm
Pros
Work/Life Balance
Cons
Upward Mobility
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A stepping stone and nothing more
CM Associate (Former Employee) –  Sterling, VAApril 8, 2015
REI Systems is a company where you get your feet wet then move on.

Before getting to the bad though, lets start with the good.

Free bagel friday. :D Every friday there's free bagels for all employees.

The employees are nice. The managers are mostly nice and the environment is great. People are nice and relaxed and there's no manager breathing down your neck 24/7.

They have food all the time and even plan company activities. They have picnics, free food and more all the time.

But that's all the good... and now we go to what's underneath.

The company environment may be great but not between employee and manager. The employee here is treated as if they don't have a say. Sure the management and even owners give out surveys asking for input and they even have a "have lunch with an owner" program. But even with these things, nothing seems to be done. Your input seems to be tossed aside. heard but not listened to. And if you bring it up with a manager, well then your given a lame excuse and told "how things are" and even that "REI HAS to do what they do and they don't plan on changing".

Now don't get me wrong. Your direct manager will most likely listen as they see everyday what you go through and will even raise concerns with upper management. But because the very next manager has no idea what you go through or even any technical background, it all stops there. That's where your idea to better the company will get thrown away and you'll be told "how things are".

Now let's move on to structure. It's very important in a good company. There's ways laid out on
  more... how to handle things and processes followed in a good company. REI has none of that, well I should say, very little. If you're on a solution team this = awesome. Solution teams here seem to get away with anything. On any given day multiple solution teams will go to a manager requesting "special permission" to disregard the processes. you know, the ones meant to keep bugs out of production. Every time, the management allows them. So solution teams seem to follow no rules here. REI does have rules but backs out of them the second any solution even thinks of complaining. This wouldn't be a bad thing if the code released to production was bug free and tested but REI doesn't seem to value this idea as solution teams not only release bugged and untested code straight to production, they do it multiple times in a row. As an employee you're stuck being powerless to do anything about it. So solution team = winning and lawless but other teams = losing and powerless. It's so bad actually, over half the CM team quit 1 right the other just this year (and this year just started).

REI also bows to it's customers and takes on wayyyy more than it can handle. REI even admitted it takes on too much and actually loses money doing so, to it's own employees (at least the company doesn't lie. +1 for company culture). The customer actually runs REI. By this I mean that REI won't say no to it's customer (the government). Wen the government demands an unreasonable timeline or expects more than REI can reasonable produce, REI just says "ok" and passes the buck to the employees. Remember up ^ when I said solution teams have no rules? That's because of REI not saying no. For example, the government says the want to move the deadline up a week or add a new feature right before release. The solution teams will say no and raise a concern but REI will say yes and put the pressure on the teams to release and that means they have to disregard the release process and just like that, you have the above situation where bugs and untested code are released.

Now with all this bad, you'd think it can't improve right? Not true. REI could easily improve. It could change how it releases and put more focus on proper testing. It could focus on following it's own procedures instead of constantly backing away from them. It could negotiate with its customer instead of bowing to it. And it could take on what it can handle instead of jumping on every opportunity. Most importantly, it could listen to it's employees when they offer ways to improve instead of shoving "our culture is great! Have some cake. Bagel?" in it's employees face.

Bottom line is - work here and get some experience but don't plan to stay long or improve the company. They just won't listen to any improvements you suggest, unless of course it's something like "dance at the all hands meeting" or "have an ice cream social" (those they listen to). This company needs to restructure how they run or they'll forever be the governments little puppet and you'll want to leave after only a couple months.
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Pros
Food, Bagels, Co-workers
Cons
Managers won't listen, Bows to it's customers every wish, releases bugs into production constently
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Productive and Innovative Enrivornment
Junior Project Coordinator (Current Employee) –  Sterling, VAJanuary 25, 2014
At REI Systems, you get to be able to have the flexible work hours. You get to have fun in the game room. The employees are very friendly and fun to work with. If you are looking to learn new technology or strive to excel in your position, this is the place for you.
Pros
Bagel Fridays
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Creative and leadership
Administrative Assistant (Former Employee) –  Herndon, VAOctober 25, 2013
REI Systems, had a friendly and fun atmosphere, they had ping pong tables and outdoors picnic tables for all employees to enjoy. I also enjoyed the fact that the office did community outreach with local organizations (i.e.) donating clothes to the homeless, christmas drive to senior livening organization and always would promote and come up with some ways to create activities for their employees. I felt the leadership team was great as well.
Pros
Potlucks and games
Cons
Healthcare; work for home
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boring
Help Desk Associate (Current Employee) –  Arlington, VAOctober 9, 2013
this job was misleading, it is not an IT job it only has the tittle of an IT job its 99% customer service and 1% IT.
Pros
pay for transportation
Cons
bad benefits
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Overall rating

3.7
Based on 7 reviews
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Ratings by category

Work/Life Balance
3.4
Compensation/Benefits
3.4
Job Security/Advancement
3.6
Management
3.1
Culture
3.4

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