REI Employer Reviews

Typical is hleping customers get outfitted for theiur upcoming advetures. Plus helping coworkers deppen their understanding of the products that REI sells.

Answering phones in an inbound contact center.

We are empowered to make sound judgement calls to suit both the customer's needs and REI business needs.

The employees at REI are very upbeat and supportive.

We outfit and inspire people for a lifetime of outdoor adventure.

Excellent company. Some politics are there but they are everywhere you have people. Lots of great memories from working there. Wish I were still there.

As a manager you have a life outside of work. I don't know of another retail company that has management work only 40 hours a week - AMAZING!!!
The REI staff made my job fun and challenging - they kept me on my toes.

the people made the job. enjoyed working with my co workers.

If you just want a part time job REI is a great place to work.
It is very hard to make a carree at REI unless you can relocate usualy out of state and play the who knows who in managment game.
Very few staff members work 35 to 40 hours a week, due to low payroll budgets. Do more with less additude.
I suggest using your time there to buy as many items – more...  as you can with thier employee discout program and then get out. – less

REI is dedicated to doing what's right for it's customers, community and the planet.

Provides great work/life balance and a friendly work environment

if you are willing to leave everything behind and work for peanuts the management program here will have you succeed, and you'll be excited with Management compensation vs tasks. Otherwise its a great fill in for other full-time work.

This is an organization where longevity in tenure has proven detrimental to IT growth. While there are those open to change and willingness to improve, they are impeded by old school mentality and the lack of a strong IT leadership. While they promoted risk and change, there is the mentality to stay the course. I bid caution to those wanting or thinking – more...  they can assist this company in growing. No career paths outlined, hence no advancement opportunities. Work/life balance is better outside this department. IT did not appear concerned with improving. No investment in voice technology and little investment in data network. – less

I have enjoyed working for this company and have learned quite a bit about retail and sales techniques and procedures which have helped me to sharpen and improve my customer service and product knowledge skills. This is a very flexible, appreciative, and proficient company that takes a genuine interest in its customers and employees.

REI was one of the best jobs I've had through my work experience. Although I was only part time for the 4 years I worked there, I'd gladly go back and work for REI again. They truly do take care of their employees with great benefits packages. Watch out though you usually spend your paycheck before you get it :)

Great place to work, both the staff and management are very friendly and helpful. The core values are easy to believe in and lend to a great atmosphere. The benefits are great and you can have full benefits as a part time employee, which is hard to find these days. Overall REI is a great place to work.

Working at REI changed my life. Really, it did.

I originally expected my time at REI to be a short stint until I got a "real" job. As it turned out, I thrived in my role, loved working among passionate people, and dove trash-grabber first into environmental projects in the community. Haven't heard of a trash-grabber? Ah, nevermind...

Coworkers and – more...  REI members inspired me to tackle new outdoor activities from kayaking to caving to a triathlon: the employee discount helped make having 10,000 hobbies more affordable! Of course, I didn't get rich working at REI, but I managed to get in shape and spend holiday parties hiking, slack lining, and rock climbing with my coworkers.

Every workplace has its downsides. In this case, you need to remember that this is a retail environment. Retail calls for working around and through some holidays, weekends, and nights. Retail requires having patience with people and a good work ethic. Retail also has a pretty rigid hierarchy.

I don't think that REI is the normal retail experience. Hard work and passion can take you far at REI, and who knows, maybe it will change the way you experience life too. – less