Customer Service Specialist (Current Employee) – Saratoga, CA – January 14, 2013
REI is a great place for fun co-workers, and good team work and camaraderie. Management is available and supportive; co-workers are also. The hardest part of the job is dealing with difficult customers, but it's enjoyable to help people meet their needs for the outdoors.
Soft Sales (Former Employee) – Denver, CO – March 16, 2017
Understanding use, material, and applications for all outdoor recreation equipment. Inspiring each customer to “get outside and play.” Organization skills as well as an outgoing personality are a must.
Sales Associate (Current Employee) – NJ – March 2, 2017
Love working at rei its really great love getting outside with my coworkers. The culture is awesome everyone feels the same age although the staff is a mix. Really great conversations and you meet amazing people.
Great friends information and tools to get outside great benefits
SALES ASSOCIATE AND MECHANIC (Current Employee) – Arcadia, CA – January 23, 2017
Great place to work part time as they are flexible with hours. Hours are highly subject to seasons. Job culture is great, surrounded by mostly great people who are dedicated to a life outdoors with a passion for helping others accomplish their goals. Management teams are generally strong while some locations lack a good management team. They can be good at running a store but while lack an ability to motivate and encourage employees to strive to be the best they can be, often due to poor coaching. Overall a great place to work but advancement without strong motivation from within is impossible.
Sorter/Unloader (Former Employee) – Sumner, WA – January 13, 2017
Alot of walking and putting away merchandise,long and tiring,but in a good way,learned how to multi-task other jobs.Learn to have other ways of doing my job easier and faster, The management was great if u need help,or need to talk abount anything work or not work related there door was always open day or night.They were there for the people with no judgement. Loved my co-workers got along with everyone,they would help you out wether you need it or not,Great bunch of people.Wasn't really a hard job,except watching all the boxes coming up the conveyor belts,lots of product to put away,but I loved my job.I always finished work before the next shift arrived.The communication and caring for other people,the help,and support that the company and people give you.Lunch time, nd knowing that my jod is done and I can go home to my family.REI was a great place to work for.
Free Birthday lunches, Christmas Party, gave out vouchers for the holidays
REI, Sales Specialist (Former Employee) – Seattle, WA – December 19, 2016
This is a good part time job. It gives you some benefits and offers great prodeals. You will also work with some of the best enthusiastic people one can meet. The pay is poor and the job gets very repetitive.
Sales Specialist (Former Employee) – Santa Monica, CA – December 15, 2016
I absolutely loved working here. If you have any interest in outdoor activities (camping, backpacking, rock climbing, mountain biking, snowboarding/skiing, etc) I doubt there are better places to work at, as far as entry-level jobs go.
Operations Specialist (Current Employee) – Denver, CO – December 6, 2016
Clearly understood daily goals and business needs that taught me what a typical retail business needs on the operations side to maintain a successful business presence. The hardest part of the job was balancing excellent customer service with fulfilling the back-end needs of the store.
Sales Associate/Stock Specialist (Former Employee) – Arcadia, CA – December 2, 2016
REI was my longest job I ever had (6 years I worked there). I used to start my day by organizing and folding some clothes, used to stock some items/replenish some merchandises on the sales floor from the stock room. I enjoyed stocking and working in as a team, and recovery work too! Everyone was nice and friendly with me, I used to work like once or twice a week, used to be 3 times a week in the beginning though. I learned a lot about different kinds of outdoor sport stuff, and items that everyone uses there.
Challenging environment wanting to be on the cutting edge
QA/QC Inspector (Current Employee) – Sterling, VA – November 26, 2016
REI is transitioning to agile methodology for all business; software development, project / program management and corporate planning and management. All work is managed by either a scrum or Kanban board. There is little documentation, constant changing of direction, insecure staff, and little flexibility to evaluate what this change is doing to the company and the employees.The hardest part of my job is requiring others to follow the rules, processes and procedures, while management does not. Most of the employees are a complete joy to work with.