Great people, not-so-great company
Tech I, Sales Associate, Cashier (Former Employee) – Georgia – May 15, 2017
While the employees drawn to REI are awesome and customers generally enthusiastic and respectful, management (local and upper) consistently failed to meet needs and desires of employees, putting far too much emphasis on numbers and profit. Many people are overworked and underpaid, and many cannot get the hours they need and deserve. There is also too much emphasis on gaining members, rather than serving the members the "Co-op" already has.
Great discounts, great people
Company goals are in the wrong places