Cashier (Current Employee) – Anchorage, AK – December 29, 2015
A typical day at work would be to go in, interact with customers, help them to figure out what they need for their adventure, connect with them. I learned that despite the bad days, there is always something to smile about because everybody is there because they love the outdoors. Management is great and always understanding of circumstances and can adjust to difficult situations all the time, especially being that the Anchorage location is in a sort of sketchy place in town. Co-workers are always just as enthused about outdoors as you are, there are non-stop conversations about what the next big adventure will be. Hardest part of the job was the fact that you needed memberships to gain hours, which isn't at all hard to do if you get your sales routine down and just promote it! They won't always buy it, but if you keep telling them about it, maybe someday they will. The most enjoyable part of the job is that there are paid days off four times a year for something called a "yay-day". Employees get a paid day off to get into the outdoors and do something they enjoy. It's a pretty awesome place to work and customers were almost always cool because they were always excited for adventure and there were a bunch of people from out of state/country that came in which is pretty cool.
Customer Service (Current Employee) – Rancho Cucamonga, CA – January 5, 2016
great co worker and management to help do your job and and do it the right way. they give you all the training you need to get started and its up to you to dedicate yourself to learn the product so you can sell it to the customer
I really enjoy working at REI. Talking with customers about up and coming adventures and gear and preparing them for their trips is a blast. The people I work with feel like family. Managers go out of their way to make sure you are getting the hours you need and that your schedule can be accommodated.
Fun work environment
benefits only available to full time employees (managers)
Strong advocates of having a positive work/life balance
Visual Presentation Specialist (Former Employee) – Conshohocken, PA – October 9, 2015
I enjoyed going to work everyday. The management team and staff were all terrific. I would have to say it is the best company I have ever worked for as far as positive development and also the mission statement of the company itself. I wish I would have been able to transfer to another location within the company when I moved to North Carolina but the commute would have been too far.
Enthusiastic, motivating workplace with excellent teamwork
Action Sports Specialist/Cashier/Rock Wall Guide (Current Employee) – Sacramento, CA – October 27, 2015
REI has been known for it's phenomenal workplace environment and management. The employees are well taken care of and are genuinely enthusiastic about helping customers as a result. The environment encourages teamwork and personal growth and fosters community life.
Account Executive (Former Employee) – Sumner, WA – April 4, 2016
I wish they would hire fulltime permanent positions right off the bat, but they only hire seasonal part time, and if they have openings, well, then you can get lucky enough to get the job, and it would be great if they paid more.
Sales Associate (Former Employee) – Atlanta, GA – October 12, 2015
Fun place to work. Great education available for all hobbies and interests. They actively take care of the local community. Flexible working hours. The customers are members of the COOP and get the benefits of shopping there too.
Discounts, benefits, free classes, free rental of equipment, fun place to work, very diverse team
Sales Associate (Current Employee) – Pittsburgh, PA – April 24, 2015
It's not really enough on its own, though. If you're looking to make a living and excel in life, this probably isn't the best thing but they do have a decent job culture and management does listen.
But, if you love camping and are passionate about getting outside and encouraging an array of people to do the same, then I say go for it. One thing I've always loved about REI, and always will, is they are not openly hostile towards women who enjoy getting dirty and camping.
Product-wise: they need work. I know I just said they are not hostile toward women but they don't seem to have a lot for plus-size women to get started in the hiking or cycling sports. This needs to be addressed and I've said as much.
Co-worker are AMAZING. I love these people and we have our differences but you have common ground with a great deal of them from the get go.
The most enjoyable part is just being able to talk to people about camping. Just sharing my experiences out in the Mojave or on the plains is very satisfying.
Customer Service & Sales (Former Employee) – Las Vegas, NV – September 2, 2015
Take this job as seriously as you want. Great culture. Great opportunity to move around to all departments. Easy to transfer to other locations if you move. Can give presentations on outdoor skills you're good at.
Sales Specialist (Current Employee) – Alpharetta, GA – February 11, 2016
Not much to say, other than if you love the outdoors and enjoy being around others who do this job is for you. Managers, co-workers, and customers all alike are great to be around as they are always motivation for more insight into new activities.
Inspire; Educate; Outfit; Lifetime of outdoor adventure.
Operations (Former Employee) – Tigard, OR – June 12, 2014
A retirement plan that doesn't require individual contributions. Health-care benefits, including part-time employees who work 20 or more hours. Gear discounts and free gear rentals. Encouragement of work/life balance. Outdoor-focused culture that encourages outdoor activity as an extension of our business. Camaraderie, open communication and opportunity for advancement. Gear grants to take on personal outdoor challenges. Community involvement and support for outdoor-focused clubs and non-profit organizations. Incentive pay program.
The REI company definitely loves it employees; giving discounts on items as well as company gifts/bonuses. The management team are well trained and willing to work with you in order to have you maintain a work/life balance. They give you 15 minute breaks (that are paid for). This job definitely gives you experience for the retail business.
The hardest part of this job is dealing with customers who try to take advantage of a great return policy or they are just nasty people.
The best part of the job is working with such an ethical company who really shows their appreciation to their employees.
ethical and company has great benefits even for part-timers
return policy really hurts overall sales, which affects the amount of hours you'll receive.