I loved working at REI simply because of the environment. I was able to help people who were shopping for their passions. The management was great and very good at making their employees feel motivated and striving to be better.I felt like the management really cared for me and everyone was extremely friendly.
Sales Specialist (Former Employee) – Bellingham, WA – November 6, 2015
Good place to work. Provided sales and product training. Great customer service expectations. My only issue was the pay was very low starting out and since It was only a temporary position, I had no opportunity to move up.
A typical day at work includes an opening huddle, answering customer questions about products and services, helping define the customer's wants and needs into the best possible product for them, a half hour lunch break with two intermittent 15 minutes break per 8 hourr shift. I have learned so much about interacting with the customer and discovering their needs. Management is very helpful in training and support. Co-workers are friendly and interpersonal competition is minimal. The hardest part of my job is effectively managing time on less busy days. The most enjoyable part of my job is getting people excited about the outdoors, and telling them about the benefits of membership.
Retail Sales Lead (Current Employee) – Oregon – August 25, 2015
This is a great place to work. The wheels of promotion do turn slowly however. This is the kind of place that one can go and enjoy their work place. But if you are career minded, be prepared to jump through a lot of hoops and wait while doing it.
Lack of real career development, Upper management needs to have the courage to actually promote people.
Customer Service (Current Employee) – Framingham – October 1, 2015
I loved working for this company, every one of my coworkers had a positive mentality, and were committed to being apart of the growth of the company. Coworkers were also always willing to assist others and they all had a genuine character themselves.
Warehouse Associate (Current Employee) – Sumner, WA – July 9, 2015
Focus on daily operations and workflow throughout the entire warehouse. Teamwork is a key expectation and practice. Team leads and supervisors are directly involved in the day-to-day decisions and practices. Co-workers are friendly and passionate individuals. Getting the work done on time day-in-and-out is the most difficult part of most jobs within the warehouse, but it is a rewarding experience.
Sales Associate (Former Employee) – NY – June 26, 2015
A day at REI. First thing is a meeting before the doors open. Then proceed to the sales floor. As the customer walks in, you must approach them and ask them if their a member. If not then you try to sell them one. Hardest part is dealing with the management that you told you couldn't work Sundays but the still put you on. Then its your job to get someone to cover for you. The most enjoyable part of the job was learning about the merchandise.
Records Clerk (Current Employee) – Sumner, WA – June 26, 2015
REI, whether you are at HQ, retail or a DC, promotes and prives a great work/life balance. They offer benefits, including health insurance and a ProDeal program with vendors, to ALL employees. I didn't personally try to climb the rungs, but REI values internal promotion and fosters your skills for leadership if so desired. They are a little behind the times when it comes to certain technologies, but overall I loved working for REI and I lament having to leave!
Customer Service & Sales (Former Employee) – Las Vegas, NV – September 2, 2015
Take this job as seriously as you want. Great culture. Great opportunity to move around to all departments. Easy to transfer to other locations if you move. Can give presentations on outdoor skills you're good at.
Office Assistant (Former Employee) – El Paso, TX – August 10, 2015
This job was very productive, in an ordinary day I had to open the business at 08:00, turn computers on, and call the business owner to remind him of all the to-do list of the day. I had no supervisors or managers, only the owner and my co-workers.
Customer Service (Former Employee) – Sandy, UT – May 31, 2015
There is nothing better than working with people who share your passion for the outdoors and the outdoor lifestyle. Everyone was willing to share their knowledge freely. We were always trying to coordinate outdoor activities together such as bike rides and climbs. The staff of REI Sandy will forever be my friends.
Employee discount; Prodeals; Surrounded by people who do what you do
Sale Associate (Former Employee) – California, Tustin – April 7, 2015
first I would go to break get my vest and my name tag and then I would clock in. Then I would got stock room grab my clip board to see how many items we have if see the order on that item I would order of that particular item. I learned to custom service, organize, stock,. Management is on point they know what there doing they help there employees if needed help. They know communicate very well. The co-workers knows what there doing and gets the job done on time. the hardest part of the job is custom service. the most enjoyable job is stocking