Very unprofessional atmosphere, bad management, slowest funding in the loan business that I have ever seen.
Loan Originator (Former Employee) – Plano, TX – March 25, 2016
The new branch manager became manager by default, and she is not qualified or equipped for the position. This branch is in jeopardy of extreme hardships, The branch manager is very unprofessional, as well as condescending, she is under the impression that she is a coach, but needs coaching herself. She processes her favorite's loans, and if you are not a favorite, she will let your loan sit, and it will not get processed. She demands respect, but gives none.
The assistant manager does nothing to help, he is too involved in working his own loans, and is certainly under qualified to be in any type of management position, and surely was place out of a desperate situation.
It's like a club type of atmosphere on most days with pop music playing louder than it needs to be, and the manager is very loud, and rude and my clients have asked me, what the loud noise in the background is, and do we always sound like we are having a party or at a club. There is no cultural diversity, and most of all of the employees all left around the same time, when the new manager came on board.
The CEO should be aware that he has made a very bad decision, as this manager and her assistant manager will be the fall of this branch.
They also have employees clock out at 40 hours, and have them stay at work to keep working, but do not pay them for the overtime. There are so many things that could be said about this branch of the company, but I will not go on. Thank you
They pay 1% if your loans ever fund
Most loans take 4-6 months to fund, if they fund.