Place was amazing until management changed, got to big to fast and turning into typical Corporate America.
Pros: help in the community, pay, benefits and a few employees
Cons: management not consistent, smokers get more rights, claims systems are behind times, no bonuses, human resources is vulnerable to manipulation
The atmosphere is quiet, clean and overall friendly. Case loads are out of control, workflow needs to be streamlined, overall management is good with the exception of a few who make it HELL and they are not consistent with company guidelines or workflow. They are still in the paper world and sometimes duplicating or triple the steps happens. How about an image world? They make up their own rules, manipulate directors into hearing what they want to hear. Again, this is a few that are this way which ruin it for the really good managers.
Be prepared to handle every aspect of claims handling, work more hours than you are required to and if you should, heaven for bid if you leave a little early one day, but it's okay for those who have been there since the stone ages. There are some really great people there which should not be taken away from them. It's the ones who let the title of ''MANAGEMENT" go to their head.