Renewal Underwriter (Current Employee) – Philadelphia, PA – July 25, 2017
A typical day is always the same. I currently do three jobs without backup. I try to balance my day based on email, Workflow and requests for changes and amendments. Nothing changes as there is no opportunity for growth or advancement.
The workplace culture is pretty laid back, but that is depending on who your manager is. But for the most part, if you need time off for anything it's usually given.
The hardest part of the job is getting overwhelmed with requests and knowing that there is no one that can help take up some of the slack.
Customer Service Representative (Former Employee) – Philadelphia, PA 19103 – September 14, 2017
A fast paced environment. A typical day at work in the clerical field as a claims technician would be, entering 25 or more claims in the system per day. Customer service calls you may receive 50 or more inbound calls per day. My most enjoyable part of this job was my supervisory position, meeting company goals and guidelines. The hardest part of my job was to discipline an employee.
Co workers and Management where very pleasant to work with.
Client Service Specialist (Current Employee) – Schaumburg, IL – February 15, 2017
I really enjoy working with my co-workers and the client/broker interaction. I dislike how other people's work is just pushed off to the next person, without first trying to find a solution to a problem.
claims examiner (Current Employee) – South Portland, ME – November 22, 2015
This company is less cut throat, less corporate, more down to earth, and more straight forward than the other, claims shops in town. It has some of the friendliest coworkers I've ever worked with. If you are having a bad day, people will ask if they can help, if you have done something well, people are right there to compliment you.
The management team is an accessible group of experienced mentors who are not afraid to roll up their sleeves when the workload warrants it.
That's not say it is a walk in the park, though. The workloads are high, and the deadlines are tight. Work hard, have fun, and feel good about your accomplishments.
Good company, great people, benefits and salary is better than most.
Long Term DisabilityClaims Examiner I (Current Employee) – Philadelphia, PA – October 17, 2014
Reliance Standard Life Insurance is an excellent Insurance Company offering a number of very competitive and highly valued products. The management team is an amazing group of exceptionally hard working individuals and all of the employees, particularly, examiners, are educated, experienced, well-trained adjudicators who are fair and critically minded people and a great resource to learn from and enjoyable to work with day in and day out. If you have the change, work for this company.
Admin. (Former Employee) – Philadelphia, Pa – October 3, 2014
Worst place I ever worked, Director didn't have a personal life and hated anyone who did. You can't move up if your not part of the in-crowd. Compensation is below industry standard. If you can make it here you can make it anywhere. Ok start for college grads anyone else stay away especially claims!
LTD Claims Examiner (Former Employee) – South Portland, ME – April 16, 2014
It started with the training. 4 days of training. As someone who virtually had no experience in my position I was basically destined to fail from the beginning. Benefits were ok but vacation time was laughable. Management was a joke. You would be ok as long as you are buddies with your supervisor. Overall this is the worst company I have ever worked for (I am grouping in Custom Disability Solutions with this as well). I would not recommend this company to anyone. I used to work for another insurance company before RSL and they are head and shoulders above this poor excuse of a company. I left that company for more money and I have regretted it ever since.
Place was amazing until management changed, got to big to fast and turning into typical Corporate America.
Claims Examiner (Former Employee) – Portland, Maine – December 23, 2013
The atmosphere is quiet, clean and overall friendly. Case loads are out of control, workflow needs to be streamlined, overall management is good with the exception of a few who make it HELL and they are not consistent with company guidelines or workflow. They are still in the paper world and sometimes duplicating or triple the steps happens. How about an image world? They make up their own rules, manipulate directors into hearing what they want to hear. Again, this is a few that are this way which ruin it for the really good managers. Be prepared to handle every aspect of claims handling, work more hours than you are required to and if you should, heaven for bid if you leave a little early one day, but it's okay for those who have been there since the stone ages. There are some really great people there which should not be taken away from them. It's the ones who let the title of ''MANAGEMENT" go to their head.
Help in the community, pay, benefits and a few employees
Management not consistent, smokers get more rights, claims systems are behind times, no bonuses, human resources is vulnerable to manipulation
Productive workplace with fair-minded and flexible management
Medical Underwriter (Current Employee) – Philadelphia, PA – December 13, 2013
Underwrite individual applications for Life and Disability products and independently make calculated risk decisions on whether applicants are approved, declined or we need additional information before we make a decision.
Claims Examiner (Former Employee) – Philadelphia, PA – June 22, 2012
I was hired full time after being a temp worker for a period of time. The employees here are top notch and I learned so much from them. My boss is very smart but makes weird decisons sometimes...IE how can my supervisor be someone who doesn't even know how to process claims?? This was a great place to start my career and I'm glad to have had the opportunity.
great location, good pay
healthcare premiums rise each year, incompetent supervisors
Top US Company specializing in employee insurance benefits
ASSISTANT VICE PRESIDENT BUSINESS SYSTEMS ANALYSIS (Former Employee) – Philadelphia, Pa. – March 28, 2012
While employed, I managed different functions for the company, including; operations, premium collections, audit, finance, payroll and information technology staff. Always strived to improve each department that I was assigned to managed.