Medical Assistant (Former Employee) – Worcester, MA – January 4, 2017
Plantation Street office is outdated and disgusting. Coworkers sit around during down time and make inappropriate jokes instead of cleaning and caring for equipment. Cannot work as a team due to lack of trust with coworkers always running to management with every mistake a trainee makes. No room for advancement. Was sold a dream and was delivered a nightmare. Manager swore on a daily basis, at coworkers and in conversations. Not sure how someone like her could of ever made it into management.
Coworkers were ok too. We never had any breaks in our department, could only walk away from work stations at lunch. No cell phone use what so ever. Employees were not treated fairly. Some workers would get written up for the same thing others got away with. Policies do not make sense. They did care very much about how patients were treated though. But they did not care about how employees were treated.
Good Benefits, Paid Training, Cared about patients.
No breaks aside from lunch, no trust or team work, back stabbing coworkers, poor management
Practice Manager (Current Employee) – Worcester, MA – January 16, 2017
Reliant is a good company that cares about its patients and employees alike. The benefits are good, the company is working towards better wages for their front line staff. Currently they are working on changing their patient care delivery model to improve staff and patient satisfaction.
Nurse Practitioner (Current Employee) – Worcester, MA – September 27, 2016
Dynamic work setting with good support both clinically and professionally. I enjoy providing care to patients of a variety of ages with simple to complex medical conditions. The work setting offers a flexible schedule in a pleasant environment.
manager (Former Employee) – Worcester, MA – January 31, 2017
Very unprofessional organization that does not care for their employees whatsoever. Treat you like dirt and do not pay what you are worth. No raises, no acknowledgement and always belittle everyone. It is such an awful place, stay away!!
Certified Medical Assistant (Former Employee) – Worcester, MA – August 26, 2016
I would do ekgs, i would answer the phones check patients in and out. i would make sure the doctors always had what they needed. I made sure each doctor had the up to date schedule ready for them when they came in each morning.
wonderful staff and patients
reliant took over and some of my rights were taken away
Phlebotomist (Former Employee) – Worcester, MA – August 15, 2016
The hardest part of this job was the fact that it turned into a complete business atmosphere. The job became about who could see the most patients in a day. In the medical field it should be about the patients not the money.
Phlebotomy Technician (Former Employee) – Leominster, MA – November 10, 2015
The Leominster manager is a nightmare and illegally alters employees time cards. I've never met such a sociopath in my life. They are currently under investigation through the attorney general's office for not paying employees the full amount. There is no room for advancement, the pay is minimal and they can't keep people at the Leominster site. They went through 5 phlebotomist in one year just for a single shift at this location.
ok benefits, wonderful patients
Leominster manger, getting in trouble for urgent care nagging you stay late, everything else
Phlebotomist intern (Former Employee) – Worcester, MA – October 1, 2015
Perform phlebotomy (Venipuncture, Dermopuncture, and Urinalysis) on all age groups and assisting with patient reception, answer calls, and clerical functions at the front desk. Draw blood from patients, explain blood-drawing procedure to patients and answer questions. Perform basic point of care testing such as: Blood Glucose levels; Prepare blood, urine and other specimens for testing; Verify patient’s identity; Maintain medical equipment such as needles, test tubes and blood vials.
HIM Tech (Former Employee) – Auburn, MA – September 30, 2015
The people were always helpful and pleasant. I started working on a conversion from an outside doctor's office coming into Reliant. It was a challenging task converting the patient's Medical Record from one computer system into the Reliant system. Once this project was complete I began learning many different tasks. When outside records were received I abstracting pertinent information into the Epic system. I also worked with the scanners by preparing work for the scanning to take place. Management was at another site so we worked independently. I began my position with three other women and we got along quite well.
Medical Assistant (Current Employee) – Worcester, MA – October 2, 2015
Same routine daily, as an MA we have to open the exam rooms, prepare clinical tools for the day and rooming process begins. Sometimes we have to help the secretaries with answering phone as, meaning booking and cancelling appointments. Communication is always key and understanding peoples learning level. Team work is important.
Medical Secretary for Hematology/ Oncology (Former Employee) – Worcester, MA – November 23, 2015
Reliant Medical Group is a great place to make a career. They really care about the patients and what they need. Management cares about the employees and what is needed to have high employee retention.
Intern (Former Employee) – Millbury, MA – June 25, 2015
fast past working environment.perscription telephone line performing prior authorizations for prescriptions. working with insurance companies. Schedule appointments and lab.Answering patient calls and calling patients
able to grow with the company
unable to perform all Medical Assistant duties becasue of having a lab/nurses
Patient Service Specialist (Current Employee) – Worcester, MA – November 7, 2014
On a typical work day I answer roughly 50-100 phone calls. I work very closely with my coworkers so communication is key. Upon answering phone calls, I schedule patients for appointments, take messages for our Providers and nursing staff and assist the patient any way I can. The hardest part of m job is finding time on the Providers schedules. The most enjoyable part is the relationships I build with the patients.
Coordinator (Former Employee) – Worcester, MA – August 17, 2014
I really liked the fact that Reliant Medical Group was like working with family. Everyone is very supportive of each other. A typical day at work would be interacting with patients, health care providers, insurance companies, and colleagues. The most enjoyable part of my job was working with the patients and helping them understand their insurance benefits. Reliant Medical Group can be proud of the way they treat and take care of their patients.