Pros: great benefits
Cons: company more focused number of patients seen for revenue
Very demanding job, with little or no recognition, not compensated well for our immense work load. No set hours. There is no such thing at 8 to 5 here. They see patients until 7 pm and 6 pm every day except Thursday and Friday. The majority of the time you leave late. You don't work a full 40 hours, it's 38.75, so you will not receive overtime for staying late to treat patients. An plan on coming in during inclement weather, no matter how bad it is and not being allowed to leave even if the weather is dangerous.
Great training given, and continued training offered. My co-workers were talented, and outstanding at what they do. The hardest part of the job was keeping a good patient flow to keep patients on time to see the doctors. You will have a very heavy work load on top of patient care. It made it very difficult to complete all the administrate work.
Very stressful environment. Management is very critical, mainly because they have so much pressure on them to meet company numbers monthly. (number of patients seen) You will rarely if ever be praised by them or feel that you are valued for your hard work and skills. Patient satisfaction is the companies priority, so there is a lot of pressure on you to make their experience good. Which was very hard some days because their patient load is so high, I felt rushed to room the patients. And as a Medical Assistant you are the face of the company.
The best part of the job was caring for the patients. The satisfaction of seeing their health improve over time, especially high risk patients. If I could make them smile and put them at ease it made my day. The fast paced environment made the day go by quickly.