Call center environment, very nice work culture
Customer Service Representative (Former Employee) – Bloomington, MN – November 20, 2015
A typical day involved following up on orders from the previous day, while checking emails from clients or appraisers responses to orders. My main job was to maintain "movement" in the life of the order( appraisal) which meant reaching out to the appraisers to questioned if they completed one of three things 1) inspection 2) estimation completion date 3) report submission.
This job has strengthen my communication skills, typing ability, polished up on organizational skills .
Management was very helpful and encouraged open communication with employees especially new hires. They where very flexible with the time off requests. The hardest part of the job was working in a cubicle setting, coming from a retail sales background where you are required to be on your feet 8+ hours a day! If you are able to keep your focus by maintain a organizational method to work through 60+ orders a day while taking phone calls and responded to emails you will be successful.The most enjoyable part of the joy was knowing exactly what tasks i was required to follow up on each day.
40 hours a week, No weekends, Overtime( when approved), Management, Open communcation, Pay
After busy season they have lay offs, Cubicles