Tier 2 Database Operations Specialist, Warrendale, PA - April 21, 2015
A typical day at work consists of sitting at a computer; we have a ticketing system that puts tickets into a queue of problems with servers including mirroring, log shipping, replication, disk, CPU, reboots, alert logs, and other database/server problems with our 400+ clients. We take the tickets into our names and fix the issues presented, if we cannot fix the issue, we consult with our higher DBAs and the client depending on the issue. Personally, I learned a lot working for RDX. I did not have a background in database administration or know much about it's ins and outs when I started. I learned an extensive amount of SQL and Oracle along with small amounts of DB2, Postgres, and MySQL. Management is very great in our company. They are available to take care of all issues that are presented and are always trying to improve the working environment. My co-workers are simply amazing, I am surrounding by a very large amount of very knowledgable people that have fantastic personalities and are a true joy to work with. They are always willing to help if need be and they too are always striving to learn new database information. The hardest part of my job is dealing with our monitoring software. I understand how the software works inside and out but a lot of our alerts throughout the day are dedicated to problems with the monitoring software and not the issues with databases. There are much better things I can do for my clients than fix our monitoring software throughout my day, it is getting much better to work with however. Another hard aspect of my job is learning new information, it is all self taught when others also do not know the answers. The most enjoyable part of the job is working in a fast paced environment where I can really strive for success and continually impress those around me with how much knowledge I have in such a short amount of time. I love teaching new employees about the job and helping them push forward.