Interesting job, Lack of Good Management
Call Center Associate (Former Employee) – Oak Park Heights, MN – June 17, 2014
This review is for the Call Center only. I have no opinions on the rest of the company.
You clock in for your shift, get to work making calls, take your breaks. Pretty typical. However you won't be sitting at the same desk everyday, it changes from day to day. Try not to feel replaceable knowing that you are merely a person filling a spot each day.
Some of the management is fine, but most are either unqualified or just lack people skills. Which means you will know you did a good job 95% of the time, but only get followed up with on the 5% that wasn't perfect. Very demoralizing to never get praise or positive feedback. All of the co-workers are easy to get along with. It seems to only be management lacking these people skills.
The hardest part of the job is knowingly calling the same person several times a day, which to be fair, is typical to a call center position.
The best part of the job is the people you work with and the bonuses/games/free lunches.
bonuses, games, lunches
starting pay as a temp is lower than it should be. not a very "happy" workplace.