EMR Principal Trainer (Current Employee) – Reno, NV – January 4, 2016
A typical day at work can consist of trouble shooting or training a class on how to use the computer system. Management at Renown has a great since of work/life balance. I've learned so much how implementing a new computer system throughout a hospital. The hardest part of my job can be the level of understanding that some individuals may bring when it comes to computers.
IT Asset Management (Current Employee) – Reno, NV – December 29, 2015
Renown Health is the best company to work for in Reno, NV. They are growing and have tremendous opportunity. They care about making the community strong and healthy. I love working for Renown. Superior technology. They are at the cutting edge in teleheath solutions. Everyone walks around with a positive attitude and smiles.
Insurance and Claims Specialist (Former Employee) – Reno, NV – September 13, 2015
A typical day at work; work our assign work queues, by our daily department workflow. Production goals and quality assurance are required to meet daily. I also work with Contract Management System to identify underpaid claims to be submitted back to payor for correct reimbursement. Complete detailed appeal of denial or payment variance to payor, incorporating contract terms, clinical or regulatory justification for reconsideration or additional reimbursement.
What I learn from this department is different payer contract's and procedures. The people I work with are awesome, a great team. Everyone is willing to help each other so we could meet our department monthly cash goal.
The most difficult part of my job are system issues. It is difficult to meet our daily goals when some of our systems were down. The most enjoyable part about my job is the people I work with and the schedule.
Patient Care Coordinator (Current Employee) – Reno, NV – August 27, 2015
I love helping customers and Renown provides excellent service for this particular area. They provide all the tools you need to do your job and also have advanced technology to take care of each patient
Human Resources Customer Service Representative (Former Employee) – Reno, nv – June 27, 2015
o Answering employee concerns and questions via phone, email and in person. o Completing verification of employment requests, security proxy reader access requests, identification card renewals, and archiving evaluations. o Cataloging exception reports, changes in name, addresses and benefits. o Aiding applicants through the application process. Providing customer service with a welcoming positive attitude
IT CUSTOMER SUPPORT SPECIALIST (Current Employee) – Reno, NV – June 24, 2015
Renown Health is a good place to work. I like my co-workers and management. A typical day at work is answering phone calls from computer end users who are having problems. We either fix the problem via phone, remote control or in person.
Job was fine, pay was marginal, management didn't seem active. A typical day included reviewing the meal preferences for each patient from the night before. Throughout the day, I would review the preferences and modify the meals to the patient's request.
Digital Imaging Info Specialist (Former Employee) – Reno, NV – February 12, 2015
Providing digital imaging information for ordering doctors. Print images on film, paper or burn to a CD. Upload images to our PACS system for the doctors to review. Assist with patients in ordering images to take to upcoming appointment. Answering incoming calls requesting digital imaging. Enjoyed working with my co-workers. We all worked very well together. We were a TEAM. Hardest part of the job was window leveling images per doctors request. Also being in charged of Tumor Board. Which involved putting together folders of imaging for upcoming conferences. Most enjoyable part of the job was my co-workers and helping our patients.
room for advancement
no breaks, equipment would break most of the time.
Transportation and Distribution Specialist (Current Employee) – Reno Nevada – January 25, 2015
Renown is an amazing company to work for. The work is consistent and the pay is alright. I learned that you have to know someone in order to move up. Management isn't bad they are just overly concerned with budgets. My co workers are great but i am in an environment that functions best when everyone is there but unfortunately days off seem to happen more often than not. This is a labor intensive job so sometimes it can really wear you down. The most enjoyable part of the job is when you actually realize that you are making a difference in peoples lives because you are helping them.
benefits are unbeatable
short staffed, overtime pay is not worth the amount of work unless everyone is working overtime
To start my day I begin by running the reports to see what new patients i will be interviewing that day. I then move forward to meeting with my patients for interviews and application completions. the remainder of my day is spend on documentation and follow up with prior patients in an effort to move tehir applications forward.
Very fulfilling to work with patients on many different levels and in various departments. Never really felt like my job was secure, quotas and money stats are always a threat to your job. Not very compassionate or accommodating towards employees who become disabled or who begin having medical problems. Moving up in the company is more based on who you know and how much you keep your opinion to yourself and not experience or knowledge about the department and having ideas to grow.
helping the community
dificult to obtain higher level positions, fear of job security.
Medicaid - processed bad debts, set up payment plans, refund requests.
Client Service Rep (Former Employee) – Reno, NV – September 16, 2014
Worked in customer service, billing, follow up. Learned to deal with every insurance company except Medicare and Work comp but have some knowledge in dealing with all other insurances. Management was good. Went through a lot during the 10 years there. Co-workers were always there to help.
discount on food. great benefits. increase in pay yearly.
Management doesn't give employees feed back constructive or otherwise. Make decisions on others not their own opinions. If you take any job to get in the door, you can't transfer for a year. Good luck with that. Can tear you down real fast.