Customer Service Representative (Former Employee), Pittsburgh, PA – October 20, 2014
No two days at RAC were the same. Everyday presented a new challenge whether it was meeting new people and trying to sell them a new product; assembling furniture or an appliance for a delivery, getting a customer's credit who may have been overdue for payment back on track, dealing with an unsatisfied customer, Promoting sales for the company through – more... consistent phone calls and sales pitch, learning more about my co-workers and how to work more cohesively with them etc. The challenges never stopped and I enjoyed every bit of it – less
Store Manager (Former Employee), Russellville, AR – October 18, 2014
Pros: the district manager doesnt come around a lot
Cons: district manager
If you enjoy spending time at work vs time at home then this job is for you. The hardest part of the job is meeting the expectations of the district manager. You will be told to do something one way then a few minutes later they tell you that you did it all wrong and scorn you for your approach.
want to do some prodctive work in a nice working environment
Database developer/Report Analyst (Current Employee), Plano, TX – October 16, 2014
I love to always do some productive work so that it helps the company grow with nice and fun working environment. Dealing and communicating with customer /client , also working with a team based environment on the project.
Customer Service Representative (Former Employee), Roanoke, VA – October 16, 2014
Pros: good hours and good people
Cons: short breaks
A typical work day would be Long I learned how to talk to customer. The Management was good The co-workers were very helpful. The hardest part of my job was really nothing. The part that was most enjoyable part was everything. yes it was hard but i loved it.
Assistant Manager (Current Employee), Capitol Heights, MD – October 15, 2014
Rent-A-Center has a great advancement program!! With the right training and willingness to learn you can easily advance to the next title position and soar to the top if you wish too!! The best part of my job for me would be the interaction that I get with the customers. The ability to help them with an issue or to help them pick out merchandise for – more... their new home. With my job, we have the most fun during our even promos. We get to throw little customer parties to show our customers appreciation to parties for discounted merchandise. – less
District Manager (Former Employee), Wilson, NC – October 14, 2014
Pros: you will learn alot if you stay
Cons: you will lose alot if you stay
I have given years of my life to that blackhole! I went without Saturdays off, lunches and got home late. It caused a lot of grief but I sure did learn a lot. I can do anything now after having worked there. I see people all over that don't know half of what I know after having worked at RAC. They run you to death but you get educated the higher up – more... you go. – less
Account Representative (Former Employee), Gaithersburg, MD – October 8, 2014
A typical day at Rent-A-Center would consist of making calls to customers in the morning either letting them know their account is due or is past due and that a payment is needed. Next I would go do any deliveries we had scheduled that day which included lifting electronics or furniture into peoples homes. After that I would come back to the office – more... and make sales calls or make my second round of calls for my route. If any customers came in we would assist them on the sales floor and if were getting low on merchandise on the floor we would have to either go to storage and pick something up or bring something from the backroom to set up. I learned how to speak to customers about there accounts and also how to properly assemble furniture/electronics. The management was very stressed out about hitting daily and weekly numbers and it showed towards the employees. Co-workers we're stressed out out because of the long hours and having to do so much physical labor on a daily basis. The hardest part of the job was trying to get my route to make payment on time and the most enjoyable part would be going on the road to do deliveries. – less
Lead Assistant/sales Manager- Mobile expert (Current Employee), Saint Louis, Missouri – October 6, 2014
Pros: great benefits, sometimes free lunches or paid saturdays off.
Cons: long hours not enough time spent with my family.
A typical day at work was coming in at 9am to start collection calls for customers who have not paid there weekly, bi-weekly or monthly bills. After collection calls we organized the showroom floor and inventoried twice a week our merchandise. 10am the doors to the showroom opened and we began business by taking the daily deposit to the bank and then – more... telemarketing to current and inactive customers. Writing rental agreements and taking payments was a daily operation. Starting after lunch we would begin our daily deliveries and scheduled pickups. 7pm we would close the doors, count down the cash drawer drop the evening deposits, send an accountability sheet to the district manager and leave at 8pm. – less