Rent A Center Employer Reviews

work with 6 employees , customer service sales, and working with accounts past due.

Calling the delinquent account customers also responsible for delivery and set up of merchandise and appliances in the store and customers homes.

i would open resgisters and get all paper work together call people for verification and then walk around store greeting coustomers and telling them bout our program

This is a very customer service driven business. The co-workers work together as a team to accomplish sales plans and collection programs set by the Store manager. It is always a training and development environment. I have learned better time management processes. I enjoy customer praises and exceeding company standards for collections and sales.

If you would ever like to have a life outside of work this job is not good for you. The pay is alright but your working 48-50 hours a week and every Saturday.

Typical day at work is rearranging the show room, insuring prices are correct. Managing over due accounts and working with clients to get them current again, Management and co-worker were hard working and enjoyable to work with. Hardest part of the job was being hired without being told the company was looking in to closing the store. Most enjoyable – more... was delivering clients new furniture to their house. – less

typical workday starts off with cold calls on deliquent accounts. set up show room, prep for deliveries. and making runs on deliquent or outstanding accounts. hardest part of the day the light paper work. most enjoyable is being able to explore the city and meet new people

when things go great you'll get no notice, when things are good you suck, when things are bad you'll hate your life. ok pay for way too many hours. you work late on every holiday. no matter what you'll only get two days off, ever. (one week day, (tues-thurs) and always sunday) only 2 sick days for first yr then after first yr you get 2 weeks. over all – more... if you have no education, no family to take care of, and can take being talked down to this could be for you. be prepared to deliver heavy stuff, take money from people that dont want to give it to you, clean, and work way too much. you go to work, go home, eat, and sleep then go right back. not a good place for a mom. on an up side you learn a lot of customer skills and they keep track of your rankings so if you do good its good to keep for a "brag book" so you can move up in the world. – less

If you don't mind being with your coworkers more than your family, then RAC is the place for you. They pay well, but then they seem own you. Deal with good and bad customers. Made a lot of good friends. Hours too long and too much pressure and daily threats if you don't hit the right #s. DAILY !!!! Mandatory 50 hours ...always working more.

Work day was busy. Learned furniture styles and customer service. Management was very insightful and will to teach every aspect of the job. Co workers were a team and always on the move. Hardest thing was lifting furniture up four flights of stairs. Most fun was the interaction with the customer.

Rent a center is a tough company to work for. It is physically demanding and you will spend a lot of time after hours of close of business. Customers are treated with respect but otherwise looked at like dollar signs. I refer to the sales of rent a center more like a car lot. They require you to be pushy and try to give more product to the customer – more... than what they can financially afford just to have more items on their books. This in turn puts more pressure on their account managers to get the customer to pay for a product they cannot afford just to eventually have to go pick the product back up from the customer. It wastes more time in the long run than actually helps the company. Management trains the employee one time and then sets them out to figure out the rest of what they need to do on their own. in the end the employee usually gets frustrated for getting yelled at for not doing a job correctly that they otherwise were never trained on.In my experience the area supervisor was more focused on his own career rather than trying to help each store individually with what they needed help and focus on. the most enjoyable part of the job was delivering the merchandise to the customers. they were always very happy and usually tried to tip but we would always turn it down. – less

Rent a center is a good job for people who like to communicate with the customers face to face.

a very professional environment, excellent co- workers and company expectations were great.

The only plus to this job was my co-workers. RAC is always talking about their company pilicies, helping others, and holding a high standard. Talking is about all they're good for might as well not be any standards or policies. I sure have never seen any followed. If you care nothing about having a life other then work and your employer having no sympathy – more... for the fact you want a life then this is the job for you. If you like things other then work. They pay poor yet want to hold you to an extremely high standard of work and also hold your job over your head. I highly suggest taking the time to find something atleast slightly better. – less

I worked there for four months and the unprofessionalism, and unorganized environment of this store is not even scraping the surface of this store. The immaturity of the manager and his side kicks(aka co workers) is beyond rediculous. If your a woman, they make you lift everything by yourself while the guy who suppose to work with you sits on his duffy – more... and gets away with breaking every rent a center policy known. The manager does not train you properly but the crew expect you to know everything. The drama levels are beyond toxic. Everyone backstabs everyone..including the "so called" manager. Theyres so many problems that i cant even liwt them all. Rent a center is a great company to work for . But if you ever get the opportunity to work for this store, turn your back and run far away and dont look back!! – less

I did enjoy my stay and learned plenty at RAC. If it wasn't for my employees and a great DM. I wouldn't have lasted as long as I did there, (Not very long.)

It takes a special individual to stay and if you can and have good work ethics you can advance. Raises yes..but not based on performance...based on longevity every few months or so you will earn – more... minimum raises up to a certain point (about 5 years.) And then...thats it unless you are promoted.

Also good for those people how want to move around...you can transfer from one location to the next if an opening exists. – less

I started in Oct '09, six months later, was store manager. That's when it started downhill. This job is great if you have no children and single, They expect you to give up life & family. They preach family values, but I didn't experience it. If you don't get your weekly sales/credit goals, DM makes you feel worthless. The stress level is horrible. – more... You hear how the upper management started in a store but somewhere along the way, they forgot how it was to actually work in a store on a day to day basis. – less

steady work, low pay. Your scheduled for 49 hours per week standard and you will find yourself there 55 to 60 hours which leaves no time to live They also give 2 days off which is Wed. and Sun. usually and you are never able to get fully rested.

follow up on leads provided by Host store turn down list. Telemarket these leads. hardest part of job is the down time. The most rewarding part is when you write an agreement and the customer leave knowing he's able make the purchase .

This company is great if you do not have friends children or a life!!! I worked for them for almost 5 years, and loved my job and made good money but worked 50-60 hours a week. The upper managment is grossly over paid and are very old school most of them have been with them since the 80's and while I hope to find myself with the same company for over – more... twenty years, I hope I do not become bitter mean and uncareing in the process. Their high driven goals are possible if you will work hard but have a bad week and you are treated awfull. It was always sad to watch other managers go through the verbal abuse from thier district manager. – less